Strategic Account Managers at ScalePad grow B2B SaaS accounts through consultative selling, executive relationships, and AI-fluent forecasting. This full-time role supports Canada or United States applicants. You will own approximately 180 strategic accounts and serve as their primary relationship owner. The role combines upselling, cross-selling, renewals, retention, and value realization. Success requires collaboration across internal teams, strong communication, and consistent focus on revenue growth.

Key Responsibilities
- Manage a strategic portfolio of approximately 180 accounts
- Drive upselling, cross-selling, renewals, and retention
- Build long-lasting customer relationships as primary contact
- Collaborate internally to improve partner outcomes




- Lead strategic negotiations with executive sponsors

Requirements:
- Five or more years in account management or SaaS sales
- Proven success growing accounts through upselling and cross-selling
- Experience managing high-value or strategic customer relationships
- Robust consultative selling and relationship management skills
- B2B SaaS experience required; MSP experience is an asset Bring strategic account management, consultative selling, and revenue growth expertise to ScalePad’s global partner relationships.

📌 Strategic Account Manager SaaS (Vancouver)
🏢 ScalePad
📍 Vancouver