Administrative Assistant (Maternity Leave Coverage)

About Us

We are a welcoming, client-focused multidisciplinary Physiotherapy, Osteopathy, Chiropractic, Registered Massage Therapy, Craniosacral and Pilates clinic dedicated to helping our community move better, feel stronger, and live healthier lives. Our team combines evidence-based physiotherapy with personalized Pilates programs in a supportive, professional, and collaborative environment where both clients and staff can thrive.

About the Role

We are looking for a friendly, organized, and dependable Temporary Administrative Assistant to provide maternity leave coverage. As the first point of contact for our clients, you will play an important role in creating a positive experience while ensuring the smooth day-to-day operation of the clinic.

Key Responsibilities

- Welcome and check in clients with a warm, professional attitude.
- Answer phone calls, emails, and client inquiries promptly and courteously.
- Educate clients about our physiotherapy, Pilates, and wellness services.
- Process sales of memberships, punch passes, and retail products.
- Schedule and manage appointments using our clinic management software.
- Process payments, submit direct billing to extended health providers, issue receipts, and assist with basic billing tasks.
- Maintain accurate client records while ensuring confidentiality.
- Provide administrative support to our team of physiotherapists, osteopaths, chiropractors, kinesiologists,



registered massage therapists, acupuncturist, and Pilates instructors.
- Keep the reception area clean, organized, and welcoming for clients and visitors.

Qualifications

We're looking for someone who:

- Has previous administrative or reception experience (experience in a healthcare setting is an asset).
- Demonstrates excellent communication and customer service skills.
- Is highly organized and able to manage multiple priorities.
- Is comfortable using computers and appointment scheduling software.
- Works well independently and collaboratively within a team.
- Has robust attention to detail and a positive, proactive attitude.

What We Offer

- A supportive and collaborative team environment.
- Flexible scheduling.
- Opportunities for professional growth and ongoing learning.
- Employee discounts on clinic services.
- Weekends and statutory holidays off.

How to Apply

Please submit both your resume and a cover letter via email.

Please note: Applications submitted without a cover letter will not be considered due to the high volume of applications.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $22.00-$24.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

- Casual dress
- Company events
- On-site parking

Experience:

- receptionist: 1 year (preferred)

Work Location: In person

📌 Administrative Assistant (Contract Position) - Part Time or Full Time (Kelowna)
🏢 NEUmovement
📍 Kelowna