Overview

Join our dynamic team as a Front Desk Agent, where your energy and organizational skills will create a welcoming and productive environment for all visitors and staff. In this vital role, you’ll be the first point of contact, ensuring smooth operations at the front desk while providing exceptional customer service. Your proactive approach will help maintain a professional atmosphere, manage administrative tasks, and support daily office functions with enthusiasm and precision. This paid position offers an exciting opportunity to develop your clerical and customer support skills in a fast-paced setting.

Responsibilities

- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems, directing calls accurately and courteously to appropriate departments or personnel.
- Handle data entry tasks with speed and accuracy, maintaining organized records and files through filing systems or digital platforms.
- Perform clerical duties such as proofreading documents, managing appointments, and preparing correspondence using Microsoft Office and Google Workspace tools.
- Support office operations by maintaining supplies, managing incoming mail, and assisting with general administrative tasks.
- Ensure the front desk area remains tidy, organized, and professional at all times.




- Provide excellent customer service support by addressing inquiries efficiently and courteously, whether in person or over the phone.

Requirements

- Proven clerical experience or office experience demonstrating strong organizational skills and attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and basic computer skills including data entry and typing accuracy.
- Experience with multi-line phone systems, phone etiquette, and customer service best practices.
- Familiarity with filing systems, proofreading documents, and managing administrative tasks efficiently.
- Previous medical or dental office experience is a plus; familiarity with front desk procedures in healthcare settings is highly desirable.
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Ability to handle confidential information discreetly while maintaining professionalism at all times.
- Knowledge of QuickBooks or bookkeeping experience is advantageous but not required.

This role is perfect for motivated individuals eager to grow their administrative expertise while delivering top-tier customer support in a lively professional environment!

Pay: $16.40 per hour

Perks:

- On-site parking

Work Location: In person

📌 Front Desk Agent (Thompson)
🏢 Super 8 by Wyndham
📍 Thompson