Overview

As a Smoke Shop / Vape Clerk, you will assist customers with tobacco, vape, and related products while keeping the sales floor organized and operations running smoothly. You’ll answer questions about e-liquids, pods, hardware, and accessories, help customers compare options, and process sales accurately. Strong product knowledge, clear communication, and consistent age verification create a professional, welcoming experience and support the shop’s daily success.

Duties

- Welcome customers, answer product questions, and recommend suitable options (including house juice brands) through helpful service and natural upselling.
- Verify age on every transaction in accordance with Alberta regulations and store policy.
- Operate the POS system, process sales and payments, handle cash and debit/credit accurately, and balance the till.
- Restock and merchandise e-liquids, pods, hardware, tobacco products, and accessories. Maintain clean, organized, and attractive displays.
- Demonstrate products when appropriate and explain features, usage, and basic care.
- Answer phone inquiries professionally, take messages,



and coordinate with the team to keep service timely.

Qualifications:

Required

- Strong customer service and communication skills
- Basic math, cash handling, and cashier experience
- Ability to explain products clearly and patiently
- Reliable, organized, and able to manage time effectively
- Comfortable working in a regulated retail environment with age verification requirements
- English proficiency (additional languages an asset)

Preferred

- Previous retail experience, especially in vape, tobacco, or specialty retail
- Familiarity with e-liquids, pod systems, hardware, or tobacco products
- Experience with product recommendations or merchandising
- Knowledge of Alberta tobacco and vaping regulations is a plus

Your Impact
Accurate, helpful service makes shopping easier for customers, supports an organized store, and contributes to a professional team setting.

Pay: $15.00 per hour

Expected hours: 30.0 – 60.0 per week

Benefits:

- Flexible schedule

Work Location: In person

📌 Smoke Shop Clerk (Drayton Valley)
🏢 TobaccoLand Smokes, Vapes & Cigars
📍 Drayton Valley