Position Type: Regular/Full-Time – OPSEU represented
Location: Mississauga, ON
Job Band: 5
Salary Range: $29.63 to $37.58/hour
Hours of work: 36.25 hours/week
Reporting to: Supervisor, Examination Support
This posting is applicable to: Internal/External Applicants

Skilled Trades Ontario (STO) is a Crown agency responsible for skilled trades
certification in Ontario, which includes:

- Establishing apprenticeship programs, including training standards, curriculum

standards and certification exams.
- Administering apprenticeship programs, including approving apprentices and

sponsors, registering training agreements and assessing applications for
apprenticeship program completion.

- Issuing certificates of apprenticeship to completed Ontario apprentices.
- Assessing experience and qualifications of individuals who have not

completed an apprenticeship program in Ontario.

- Administering exams, including certifying exams, in all trades subject to

certifying exams.

- Issuing Certificates of Qualification in all trades with certifying exams.
- Renewing Certificates of Qualification in compulsory trades.
- Maintaining a Public Register of people authorized to work in compulsory

trades.

- Researching apprenticeships and the trades.

The Examination Support Advisor provides guidance and counselling support to
examination candidates attempting Certificate of Qualification (CofQ) examinations,
Exemption Tests, Practical Examinations and other forms of Assessment. The position
includes supporting clients through the trade examination process and case-managing
clients in transition by sharing results from gap analyses reports and situational
assessments, determining and conveying upgrading requirements as well as providing
counselling support and establishing action plans for client success.

SKILLED TRADES ONTARIO EXAMINATION SUPPORT ADVISOR

Responsibilities:

- Adhering to examination security protocols/policies.
- Reviewing and tracking examination results (individual and aggregate).
- Generating reports for Certificate of Qualification (CofQ) examinations, Practical

Tests, Exemption Tests and other forms of assessment.

- Providing information and evidence to the Supervisor pertaining to fraudulent

examination activities. This includes various forms of cheating, misconduct,
compromise, distribution of confidential examination material, etc.

- Collaborating with Client Services to ensure accurate information is stored on





client files.
- Tracking, monitoring, and analyzing complex data.
- Reviewing and communicating gap analysis with clients based on examination

results.

- Support implementation of examination evaluation initiatives Plan and coordinate

exam sessions including site accreditation, venue booking, and schedule
publication.

- Allocate invigilators and manage contingency planning for exam sessions.
- Forecast exam demand based on training schedules and candidate volumes.
- Coordinate accommodation requests and ensure compliance with accessibility and

bilingual standards.

- Support on-site exam assessments and invigilation activities.

Qualifications:

- University degree, college diploma or an equivalent combination of education and

relevant experience providing career support and guidance for skills trades and
apprenticeship.

- Knowledge of adult education principles.
- Demonstrated experience providing excellent customer service to apprentices,

tradespeople, employer/sponsors and training providers.

- Demonstrated experience working within a regulatory or government environment.
- Knowledge of data analysis regarding individual and aggregate examination

scores.

- Experience working in a fast-paced environment involving a large number of

clients and stakeholders.

- Knowledge of examination security policies and procedures for Skilled Trades

Ontario and the Red Seal program.

SKILLED TRADES ONTARIO EXAMINATION SUPPORT ADVISOR

Knowledge of:
• Training Standards in Ontario (Red Seal and Provincial) to effectively determine

gaps in examination results and establish action plans.

- Industry practices and how they relate to Interprovincial and Provincial standards.
- Examination security protocols and policies that help to reduce risks related to

examination compromise, fraud or damage to the Certificate of Qualification brand.

- Language, literacy and numeracy issues in the context of workplace assessment.

Skills include:

- Awareness of Quality assurance measures related to the development,





implementation and administration of examinations.
- Ability to understand technical competencies.
- Strong analytical skills to ensure examination integrity is maintained. Ability to

analyze large data sets and recognize trends to conduct statistical analysis of an
evaluation’s effectiveness.

- Excellent counselling skills to provide advice and guidance to clients.
- Robust interpersonal and verbal communication Proficiency with computer

programs including Microsoft Office (Word, PowerPoint, Excel and Examination
Specific software).

- Strong documentation and case management skills.
- Strong written communication skills.
- Experience working with databases would be considered an asset.
- French language skills would be considered an asset.

What STO Offers:

- Work-life balance
- Comprehensive health and dental benefits
- RRSP matching (up to 6%)
- Employee Assistance Program (EAP) through TELUS Health with employee perks

Our Recruitment Process Includes:

- Step 1: Resume Screening
- Step 2: Phone Screening
- Step 3: Panel Interview(s)/Assignment
- Step 4: Selection
- Step 5: Offer of Employment

SKILLED TRADES ONTARIO EXAMINATION SUPPORT ADVISOR

How to Apply: Please submit your resume via ADP by November 20, 2026 via the
following
link:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c
a763c0a-275d-409e-95c5-
2b5d98d0de89&ccId;=19000101_000001⟨=en_CA&jobId;=9202567026874_1&&sour;
ce=EN

This posting represents an existing vacancy.

We thank all applicants for their interest and will only contact those whose skills,
knowledge, and experience most closely match the requirements of the position.

Skilled Trades Ontario embraces diversity and is committed to creating an inclusive workplace.
Our goal is to attract, develop and retain highly talented employees from diverse backgrounds,
allowing us to benefit from a wide variety of experiences and perspectives. In accordance with
the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and
Skilled Trades Ontario’s Accommodation Policy, accommodation will be provided at any point
throughout the hiring process, provided the candidate makes their accommodation needs known
to Skilled Trades Ontario. We welcome applications from all qualified persons.

Skilled Trades Ontario is an equal opportunity employer.

SKILLED TRADES ONTARIO EXAMINATION SUPPORT ADVISOR

📌 Examination Support Advisor (Mississauga)
🏢 Skilled Trades Ontario
📍 Mississauga