Coordinator

Full-time permanent | In-office | $55,000 annually

About the Company and the Role

A social prescribing community organization is seeking a coordinator to support its work in strengthening independence, wellbeing, and community connection. Employees are cared for as people first. The dignity, belonging and respect for individual choice central to social prescribing also shape its workplace culture.

Potential growth in this role extends beyond professional development. The coordinator will have opportunities to support program development, contribute to sector change, and champion social prescribing in the region and beyond. Working with colleagues and regional partners, the successful candidate will have opportunity to shape new approaches as the field evolves. The organization welcomes innovative systems thinkers who can turn a broad vision into practical progress.

The successful candidate will bring professional judgment and operational discipline to a role that sets the pace for daily work across the organization. Confidence and strong project management skills will be essential to the role. The coordinator will anticipate pressures and improve processes and communications accordingly. Practicing social prescribing is integral to the role; as such, comfort engaging with people from all walks of life, adapting to different communication styles and responding to varying levels of practical and emotional need is essential.

Key Responsibilities

- Coordinating responsive, person-centered intake and triage, while applying sound judgment to eligibility, consent, urgency and referral decisions
- Practicing social prescribing through holistic support and resource navigation
- Maintaining participant charts and communications with calm urgency
- Comprehensive coordination of program activities such as event preparation, workflow development, and oversight of community resource inventory
- Supporting and supervising in-office volunteers
- Managing office readiness, supplies and shared spaces
- Coordinating the supervisor’s calendar and meeting preparation to support effective planning and follow-through.




- Organizing and maintaining program-specific Google Drive files to support accessible information, appropriate access and reliable document management.

Approach to the Work

The ideal candidate takes ownership of work through to completion and stays responsive when priorities change. They build trust through clear communication and reliable follow-through, exercise initiative within their authority and recognize when to seek support.

What Success Looks Like in the First Three Months

By the end of week 1
Understands program purpose, role boundaries and standards for participant care. Begins supervised practice across the role, with transparent priorities, system access and an agreed training plan.

By the end of week 2
Coordinates familiar intake, resource navigation and follow-up with supervisor review. Establishes reliable routines for participant records, volunteer support and office readiness, including calendar coordination, meeting preparation and program files.

By the end of month 1
Independently delivers familiar responsibilities with accuracy and timely follow-through. Demonstrates responsive, person-centered communication and sound judgment about urgency and escalation. Maintains dependable program information and identifies gaps affecting service or team effectiveness.

By the end of month 2
Coordinates routine work across the full role with minimal prompting. Anticipates scheduling pressures, prepares the supervisor for upcoming commitments and supports volunteers confidently. Keeps shared systems current and ensures systems in place to support reliable handoffs during absences.

By the end of month 3
Demonstrates consistent ownership across the role, balancing participant needs with operational priorities. Implements agreed improvements and contributes informed ideas to program development and regional social prescribing work.



Completes required training modules and applies learning in practice.

The organization provides structured orientation, mentorship, clear priorities and protected time for required learning, with regular reviews of progress and performance.

Qualifications and Experience

- Relevant post-secondary education or equivalent experience in administration, social services or community programs is ideal.
- Experience in intake, triage or operational coordination is preferred.
- Demonstrated project management skills and the ability to improve systems while delivering accurate, dependable work independently.
- Warm, clear communication and confidence using digital tools for records, scheduling and collaboration, including Google Workspace.
- Person-centered social prescribing practice that respects individual choice, protects privacy and supports equitable access.
- Contributing to program development and regional initiatives that advance social prescribing.

The organization is seeking the person best suited to the role and welcomes diverse professional and educational backgrounds where the essential skills and values align.

A cover letter is required. Applicants are encouraged to share a little about themselves, what draws them to the role and the contribution they hope to make through this work.

Hours, Compensation, and Support

The position provides 37.5 paid hours per week, Monday to Friday, 8:30 a.m. to 4:30 p.m., including a one-hour lunch from noon to 1 p.m., with 30 minutes paid and 30 minutes unpaid.

- Salary is $55,000 annually.
- An employer contribution equivalent to 10% of salary in lieu of pension after the three-month probationary period.
- Extended health and dental benefits after probation, subject to carrier eligibility.
- 3 weeks annual paid vacation, in addition to paid time off during established holiday closures.
- Paid sick (wellness) time and essential medical-appointment allowances.
- Professional development opportunities and related support.

Pay: $55,000.00 per year

Benefits:

- Casual dress
- Employee assistance program
- Extended health care
- Paid time off
- Wellness program

Work Location: In person

📌 Coordinator (Victoria)
🏢 Important Group
📍 Victoria