SUMMARY

A unique administrative customer service role!

Key Responsibilities:

- Sales Champion: Answer incoming calls with finesse, focusing on closing residential sales and booking services.
- Data Dynamo: Handle data entry tasks, including reports, contracts, Electronic Site Management (ESM), and more.
- Financial Facilitator: Manage bank deposits for received checks and credit card payments, ensuring seamless processes.
- Resolution Expert: Tackle residential account issues head-on, ensuring our clients are delighted with solutions.
- Master Organizer: Maintain organized customer files and up-to-date filing systems.
- Scheduling Savvy: Schedule home services, ensuring follow-up for customer satisfaction.
- Month-End Maestro: Play a pivotal role in completing month-end tasks.
- Tag Tracker: Keep an eye on missing tag reports, ensuring nothing falls through the cracks.
- Supply Sourcer: Order office supplies, keeping everything running smoothly.
- Chain Account Extraordinaire: Handle chain account functions, including reporting, scoring, and procedural knowledge.
- Team Support: Provide assistance to branch staff as directed by the Branch Manager.

Desired Skills and Experience:

- Customer-Centric: Bring one or more years of customer service experience to the table.
- Communication Guru:



Possess excellent written and verbal communication skills, fostering positive interactions.
- Tech-Savvy: Comfortably use various hardware and software tools to streamline tasks.
- Sales Enthusiast: Inside sales experience is a bonus, showcasing your ability to convert leads.
- Organization Prodigy: Exhibit strong organizational skills, ensuring no detail is overlooked.
- Collaborative Spirit: Thrive as a team player, collaborating seamlessly with colleagues.
- Precision-Minded: Pay exceptional attention to detail, maintaining a high level of accuracy in all tasks.

This is a chance to thrive, challenge yourself, and enjoy the rewards of your hard work. Apply today and seize the opportunity to be a Customer Service Specialist like no other!

Job Types: Full time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

- Dental care
- Extended health care
- RRSP match

Application question(s):

- Have you ever been charged with a criminal offence for which you have not been pardoned?

Education:

- Secondary School (preferred)

Experience:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

📌 Customer Service Specialist (Halifax Regional Municipality)
🏢 Nameless
📍 Halifax Regional Municipality