Our Milestones' team is rapidly growing and we're looking for experienced Managers to join our location at Park Royal in West Vancouver! This is a full time salaried position, which involves working weekends and both day and night shifts. A minimum of 2 years full service restaurant experience is required.

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. This is your opportunity to be a part of it. As a Manager of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant. You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others! Responsibilities include:

● Promote teamwork and communicate in a positive and professional manner to all departments to ensure the needs of our guests are being met at all times

● Driving a knowledge passion around our food and LWB programs

● Work with fellow managers on coaching, execution of initiatives and embedding hospitality

● Leading a workforce of over 20 teammates, including recruitment, training and development





● Managing and maintaining cost controls of food and beverage as well as restaurant labour

PERKS! Why should you work for us?

● Superior training and development

● Competitive salary and benefits’ package. Paid vacation time.

● Growth and advancement opportunities in both the restaurant and brand and more! The successful candidate demonstrates leadership that aligns with a culture of constant improvement, growth and is constantly striving for excellence while encouraging their team to do the same. Our Managers take pride in the ownership of the hospitality program in their location- if this sounds like you, apply today!

We thank all applicants for their interest in joining Milestones, but only successful candidates will be contacted for an interview. As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Additional pay:

- Bonus pay
- Tips

Benefits:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- In office parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

📌 Guest Experience Manager (West Vancouver)
🏢 Milestones
📍 West Vancouver