About Mishka Social Services:

Mishka Social Services is a Hamilton-based nonprofit organization dedicated to supporting newcomers, immigrants, refugees, and racialized communities by offering culturally responsive programs, food security services, and community resources. This is a part-time contract position based in Hamilton, ON, with a hybrid schedule (remote and in-person). The position requires fluency in both Arabic and English, and offers an hourly rate of $20.50, with an expected workload of approximately 15 hours per week.

Position Summary:

We are seeking a highly organized and bilingual Administrative Assistant to join our team. The ideal candidate will have excellent communication skills in both Arabic and English, strong attention to detail, and the ability to manage a wide range of administrative responsibilities.

This role supports the Executive Director and various program teams by ensuring smooth internal operations and effective communication with clients, staff, volunteers, and community partners.

Key Responsibilities:

Client & Community Communication

- Answer and route phone calls to appropriate programs
- Respond to email inquiries and follow up with clients as needed
- Provide Arabic-English translation or interpretation as required
- Document & Policy Management




- Complete meeting minutes in a timely fashion.
- Draft, format, and distribute contracts, HR forms, and internal documents
- Support the maintenance of organizational policies and employee guidelines

Marketing & Outreach

- Create and send bilingual email newsletters using Mailchimp
- Design flyers and promotional materials using Canva
- Collect testimonials and success stories from program participants

Administrative Coordination

- Organize and maintain digital records and shared folders
- Assist in preparing internal communications and schedules
- Support onboarding for new staff, volunteers, and students

Qualifications:

- Fluency in Arabic and English – spoken and written (required)
- 1+ year of experience in an administrative, communications, or nonprofit support role
- Strong organizational and multitasking skills
- Excellent interpersonal and written communication skills
- Proficiency in Google Workspace, Canva, and Mailchimp is a plus
- Passion for working in a community-based, multicultural environment

Compensation:

$20.50/hour, paid biweekly

15 hours per week, versatile schedule

Job Type: Part-time

Pay: $20.50 per hour

Language:

- Arabic (required)

Work Location: In person

📌 Administrative Assistant (Arabic Fluency Required) (Canada)
🏢 Mishka Social Services
📍 Canada