Patient Care Specialist (Front Desk Admin) - Bayers Lake Locations

If you love connecting with people, thrive in a dynamic, organized environment, and want to be the welcoming face of a thriving local healthcare clinic, we would love to meet you. Choice Health Centre is looking for a Patient Care Specialist to join our collaborative, multi-disciplinary team in Bayers Lake!

Why You’ll Love Working at Choice

- A Vibrant Team Culture: You won't be tucked away in an isolated back office. You will work side-by-side with passionate physiotherapists, massage therapists, chiropractors, and other healthcare professionals who genuinely enjoy working together.
- A Meaningful Role: You are the ultimate coordinator of the patient journey. From the moment someone walks in the door, you help set the tone for their healing and recovery.
- Competitive Wages: Starting at $18.00 to $20.00 per hour, commensurate with your relevant clinic or administrative experience.
- Great Perks: Enjoy a dedicated health spending account, a beautiful suburban workplace, and free on-site parking right outside the door.

We have an immediate opening to cover 3 specific weekly shifts, (with the possibility to add a Saturday shift) to support our busy clinic, plus additional hours that can be somewhat versatile.

- Tuesday, Thursday , and Friday evenings : 3 dedicated evening shifts per week (perfect if you love having your mornings free!) 1pm- Close (typically 8pm).
- Additional Hours (Mixed Schedule): A balanced mix of morning and evening shifts to keep your week dynamic,



with possibility to also work Saturdays.

What You’ll Do

- Welcome Our Community: Greet patients with warmth, manage our phone lines, and keep the clinic vibe positive and organized.
- Orchestrate the Day: Manage the digital booking schedules for our practitioners, maximizing their time and helping patients get the care they need.
- Smooth Administration: Help patients navigate direct billing with insurance companies, handle simple point-of-sale transactions, and receive structured onboarding support.

What Makes You a Great Fit

- You are comfortable learning digital scheduling databases (prior experience with platforms like Jane App is a wonderful bonus!).
- You are a natural multitasker who stays calm, empathetic, and organized when the clinic gets busy.
- You bring a positive, community-oriented mindset to work every single day.
- A background in medical reception, clinic administration, or premium customer service is an asset, but not required.

How to Apply (Please Read Carefully)

We want to ensure this position aligns perfectly with your lifestyle and career goals. To help us get to know you quickly and fast-track your application,



you must include a brief cover letter or message responding to the 6 questions below. Please note that applications submitted without these answers will not be considered for the position.

- Your Schedule: Are you available Tuesday, Thursday and Friday 1-8pm? plus available for additional hours? and can you reliably commit to at least 3 shifts per week?
- Your Commute: Do you have access to reliable transportation to get to and from our Bayer's Lake location for your scheduled shifts?
- Your Timeline: What is your exact realistic start date for training?
- Your Long-Term Vision: We are looking for someone to grow with our Bayer's Lake centre family. How long do you see yourself thriving in this role?
- Your Tech Comfort: Have you ever used clinic software (like Jane App) or managed online booking/direct-billing systems? (If not, tell us about any relevant experience or a complex digital system you mastered quickly).
- Your Multitasking Style: Imagine the clinic phone is ringing, a patient is trying to pay at the desk, and a therapist needs a room prepped simultaneously. How do you prioritize your focus while staying warm and welcoming?

Thank you so much for taking the time to share your story with us. We know looking for a new career opportunity takes time and care, and we truly look forward to reading your responses and hopefully welcoming you into our Choice Health Centre family!

Pay: $18.00-$20.00 per hour

Benefits:

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Patient Care Specialist (Halifax)
🏢 Choice Health Centre - Bayers Lake
📍 Halifax