Service Administrative Coordinator

Twin Motors Thompson

Twin Motors Thompson is looking for an experienced Service Administrative Coordinator to join our team. The Service Administrative Coordinator provides clerical and administrative support to keep the service department organized, prepared, and on task. Working closely with Service and Parts, this role ensures appointment details are accurate, required parts are ready, and outstanding tasks are completed. As part of Twin Motors Auto Group, we're built around five things that have carried three generations of this family-owned business: Excellence, Integrity, Development, Community, and Consistency. We're Driven by Excellence. Defined by Integrity. We're looking for people who already work that way, whether they've had the words for it or not. You'll work in a professional, customer-focused dealership environment with opportunities to learn, develop, and grow within the organization.

Twin Motors Thompson was named one of Automotive News Canada's 2025 & 2026 Best Dealerships to Work For.

What You'll Do

- Provide clerical and administrative support, including maintaining accurate records and booking service appointments using internal software.
- Review upcoming appointments to ensure requested work, vehicle information, and appointment details are accurate and complete.
- Coordinate with Service and Parts on daily work readiness, confirming required parts and supporting documentation are available for incoming appointments.
- Track outstanding tasks, missing information, and parts requirements, following up with team members and flagging unresolved issues to prevent gaps and delays.
- Review vehicle service history and flag potential service needs for Service Advisor review.




- Complete work order audits to ensure accurate descriptions of work performed, coding, and documentation in accordance with warranty requirements.
- Provide appointment reminders or updates as required and assist with incoming service calls during high-volume periods.

What We're Looking For

- Ability to work effectively in a process-driven setting.
- Excellent attention to detail and the ability to identify missing or inaccurate information.
- Strong organization, multitasking, and time management skills.
- Confidence following up with team members to ensure tasks are completed and deadlines are met.
- Ability to maintain accurate records across multiple computerized systems.
- Strong computer skills, including Microsoft Excel, Word, and Outlook.
- Administrative, clerical, or scheduling experience preferred.
- Willingness to learn the business and grow within the company.
- A valid driver’s licence is an asset.
- Dealership experience is considered an asset.

Why Work With Twin Motors Auto Group?

Development

- Training and development support.

- Opportunities for career advancement.

Community

- Employee events, recognition, and rewards.

Excellence & Consistency

- Competitive compensation and group health benefits.

- Vehicle purchase and service incentives.

Integrity

- Employee Assistance Program and online health resources.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Twin Motors Auto Group is committed to providing a workplace that promotes fairness, equity, and respect. We provide reasonable accommodation throughout the recruitment process. If you require accommodation, please contact [email protected]

📌 Service Administrative Coordinator - Twin Motors Thompson
🏢 Twin Motors - Thompson
📍 Thompson