RV Service Manager – Accommodation Available

Haley RV | Gibsons, BC
Job type: Full-time, on-site
Salary: $90,000 - $110,000 annually

Bring your RV service experience and leadership skills to beautiful British Columbia’s Sunshine Coast!

Haley RV is a Forest River Franchise, and we are seeking an experienced, hands-on RV Service Manager to lead our service department in Gibsons, BC. We’re looking for someone who takes ownership, supports their team, and delivers quality repairs and an excellent customer experience.

Accommodation can be provided for the right candidate, making this an opportunity for an experienced RV professional considering relocation.

About the role:

You will oversee daily service operations, working closely with technicians to keep repairs organized, efficient, and completed to a high standard.

Key responsibilities include:

- Manage service scheduling, technician workloads, and repair turnaround times.
- Lead, coach, and hold the service team accountable for quality, productivity, and customer care.
- Oversee repair orders, estimates, customer approvals, and communication throughout the repair process.
- Monitor department performance, including labour sales, hours sold, profitability, and customer satisfaction.
- Ensure repairs are properly documented and completed to manufacturer standards.
- Resolve customer concerns professionally and follow through on commitments.
- Maintain a safe, organized shop and identify opportunities to improve department processes.
- Oversee parts ordering, receiving, and stocking to support timely repairs and daily service operations.
- Maintain appropriate inventory levels, ensuring commonly used RV parts and supplies are available while minimizing excess stock.




- Keep inventory records accurate, with parts properly labelled, organized, and charged to the correct repair orders.
- Perform regular inventory counts, investigate discrepancies, and manage slow-moving or obsolete stock.
- Manage Forest River warranty claims, including obtaining authorizations, submitting required documentation, and following up on approvals and payment.

What we’re looking for:

- A minimum of five years of experience in the RV servicing industry, with a proven track record of success.
- Strong understanding of RV repairs, maintenance, diagnostics, and warranty processes.
- Demonstrated ability to manage workflow, improve productivity, and deliver results.
- Confident leadership, solid communication skills, and a customer-focused approach.
- Strong organization and the ability to prioritize competing demands.
- Experience using dealership management software; PBS experience is an asset.
- RV technician certification is an asset.

Why join Haley RV?

- An opportunity to lead and make a meaningful impact on our RV service department.
- A role with ownership of daily operations and team development.
- The opportunity to live and work on BC’s Sunshine Coast.
- Accommodation available for the right candidate, with details discussed during the hiring process.

What we offer:

Above average wages, Moving allowance/and or accommodation, extended medical and dental coverage, and RRSP Matching.

** Please do not apply if you do not have at least 5 years previous RV dealership experience **

Job Types: Full-time, Permanent

Pay: $90,000.00-$110,000.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Work Location: In person

📌 RV Service Manager (Gibsons)
🏢 Haley Dodge
📍 Gibsons