Job number:

J1026-0646

Job title:

Senior Production Designer, User Eperience

Job Type:

Contract

Vacancy Type:

New

Department:

User Eperience

Category:

Professional

Location:

Ottawa, Toronto, Ontario, Canada

Number of positions:

1

Contract Duration :

Until December 2027

Date posted:

November 5, 2026

Closing date:

November 19, 2026

Compensation:

$67,691.00 - $79,636.00 /year

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an eceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
Fle
- ible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Senior Production Designer is responsible for applying and continuously improving CIHI’s visual design standards and production processes to deliver high-quality, on-brand, and accessible information products, including reports, charts, tables, and presentations produced across multiple platforms. This role ensures the accurate, consistent, and professional eecution of content within established templates, tools, and organizational standards. With a robust production focus, the Senior Production Designer specializes in technical document formatting, quality assurance, accessibility compliance, and production reliability.
This role works in close collaboration with Creative Designers to support the development of new products and tools that meet the evolving information needs of internal clients. This is a production-focused role, versus a creative, concept-driven design role.

What you'll do

1. Prepare high-quality,



advanced information products for all platforms following CIHI’s visual design standards and processes.
2. Ensure that formatting, tables, styles, and accessibility requirements are applied correctly and consistently in accordance with established layout standards.
3. Collaborate with the Creative Designer to create, improve, and maintain templates, formats, and production processes for information products including documents, tables, presentations, charts and data visualizations.
4. Attend project meetings, represent Visual Design in project discussions, and communicate relevant project milestones, timelines and updates to project partners and the Visual Design Coordinator.
5. Consult with clients to understand comple production and layout needs, independently assess options, and recommend practical solutions within established templates, standards and processes.
6. Research, develop, and maintain accessibility standards and techniques for documents, digital products, and data visualizations.
7. Review quality of formatting work by eternal agencies and provide clear and succinct feedback.
8. Support continuing quality improvement projects for the desktop publishing team and help resolve production issues to ensure effective operations and maintenance.
9. Support the Team Lead on software and hardware needed for completing tasks efficiently and creatively, and monitor advances in best practices and software in the production design field.
10. Provide technical advice, assistance and support to program areas and colleagues on optimum methods of production.

What you'll bring to the table

- Undergraduate degree or diploma in Graphic Design, Publishing or related field, or equivalent combination of education and related eperience.
- 1-3 years' eperience in production design using Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Microsoft Word, PowerPoint, and Ecel.
- Strong knowledge of principles and practices of graphic design.




- Knowledge of Web Content Accessibility Guidelines (WCAG) and requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
- Ecellent attention to detail, accuracy and consistency for producing highly technical and comple documents.
- Ecellent verbal and written communication skills.
- Ability to eercise sound judgment and problem-solving skills when addressing comple production needs within established standards and processes.
- Ability to organize and plan work tasks and procedures.
- Ability to research and communicate new practices, tools and skills.
- Familiarity with U principles, web design, and basic coding such as HTML, CSS, Javascript is an asset.
- Familiarity with data visualization or basic charting principles and software is an asset.

Additional Requirements

- Primary locations: Toronto or Ottawa.
- Must comply with all CIHI workplace policies, including privacy and confidentiality.
- Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other eciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible workplace. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses to communicate with applicants. Please make sure your profile has an updated address that is checked regularly, including the junk/spam mail folder, as we send time sensitive s (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.

Are you interested in this job?

📌 Senior Production Designer, User Experience (Toronto)
🏢 Canadian Institute for Health Information
📍 Toronto