Position Overview

The Inside Sales & Estimating Representative will play an important role in supporting our customers, preparing estimates and quotations, sourcing products and materials, and coordinating customer orders.

The successful candidate will work closely with customers, vendors, engineering, production, purchasing, and outside sales to ensure customer requirements are understood, accurately quoted, and delivered on time.

Key Responsibilities

Inside Sales & Customer Relations

- Respond to customer inquiries by phone and email.
- Develop and maintain relationships with existing and prospective customers.
- Identify customer needs and recommend appropriate products and solutions.
- Generate new sales opportunities and follow up on outstanding quotations.
- Promote company-manufactured products and supplied equipment.
- Provide customers with pricing, product information, availability, and delivery timelines.
- Identify opportunities to grow sales and develop existing customer accounts.

Estimating & Quoting

- Review customer RFQs, drawings, specifications, and material requirements.
- Prepare accurate estimates and quotations for manufactured and supplied products.
- Calculate material, labour, machining, manufacturing, and subcontracting costs.
- Source pricing and lead times from suppliers and vendors.
- Evaluate costs, markups, and profit margins to ensure competitive pricing.
- Identify discrepancies, missing information, and potential cost considerations.
- Follow up on submitted quotations and convert opportunities into orders.

Manufacturing & Supply Coordination

- Coordinate with production, purchasing, engineering, and vendors to support customer requirements.
- Obtain pricing and availability for valves, flow control equipment, components, and related products.
- Assist with sourcing materials and specialized equipment.
- Monitor order progress and communicate delivery schedules to customers.
- Ensure customer purchase orders accurately reflect quoted products, specifications, and pricing.
- Support order management from initial quotation through manufacturing, procurement, and delivery.

Qualifications & Experience

- Previous experience in inside sales,



estimating, or customer service within manufacturing, industrial supply, or oil and gas.
- Experience with both manufactured products and resale/supplied products.
- Knowledge of oilfield flow control products, valves, actuators, fittings, and related equipment is an asset.
- Ability to read and interpret engineering drawings, technical specifications, and bills of materials.
- Experience with cost estimating, material takeoffs, vendor pricing, and quotation preparation.
- Understanding of manufacturing processes, machining, materials, and production costs.
- Strong negotiation, communication, and customer service skills.
- Proficiency in Microsoft Office, particularly Excel, and experience with ERP/CRM systems.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Self-motivated, dependable, and able to work independently as well as part of a team.

The Ideal Candidate – What We're Looking For

We are looking for someone who understands the relationship between manufacturing, product supply, estimating, and sales. The ideal candidate is proactive, commercially minded, detail-oriented, and comfortable managing customer requirements from initial inquiry through order completion.

The successful candidate will be able to independently manage four key areas:

1. Estimating & Quoting

- Estimate manufactured products, materials, labour, machining, and associated costs.
- Review RFQs, drawings, and technical specifications.
- Prepare accurate, competitive quotations while maintaining appropriate profit margins.

2. Product Supply & Sourcing

- Source valves, flow control equipment, components, materials, and third-party products.
- Obtain vendor pricing, availability, and delivery schedules.




- Evaluate supplier options to meet customer requirements and deadlines.

3. Inside Sales & Account Management

- Build and maintain solid customer relationships.
- Respond to inquiries and prepare timely quotations.
- Follow up on opportunities, convert quotes into orders, and develop existing accounts.
- Identify opportunities to increase sales of manufactured and supplied products.

4. Manufacturing & Order Coordination

- Understand manufacturing processes, machining, materials, and production requirements.
- Coordinate with engineering, production, purchasing, and shipping.
- Monitor orders and communicate progress and delivery expectations to customers.

What Will Make You Successful in This Role

- Experience in oil and gas, industrial manufacturing, or industrial supply.
- A strong understanding of estimating and costing.
- Knowledge of oilfield flow control products and equipment.
- The ability to read technical drawings and specifications.
- A commercial mindset with an understanding of pricing, margins, and profitability.
- Strong organizational skills and the ability to take ownership of customer requirements.

What We Offer

- Competitive compensation based on experience.
- Performance-based bonus opportunities.
- Comprehensive product and company training.
- Opportunities for professional growth and advancement.
- A collaborative and supportive working environment.
- The opportunity to contribute to a growing oilfield manufacturing and supply business.

Join Our Team

If you have a background in manufacturing, industrial supply, estimating, and inside sales, and enjoy building customer relationships while providing practical solutions to the oil and gas industry, we would like to hear from you!

If you are someone who takes initiative, understands the importance of accurate estimating, and enjoys being involved in the entire sales and order process, we encourage you to apply.

* Competitive compensation based on experience*

Pay: $55,000.00-$65,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 INSIDE SALES & ESTIMATING REPRESENTATIVE (Red Deer)
🏢 Red Deer Ironworks
📍 Red Deer