We are seeking a proactive, highly organized Parts & Service Manager. In this dynamic role, you will manage our high-volume parts inventory while working with our skilled repair team in our premier trailer repair facility. With operations since 1980 on our beautiful family farm, we specialize in supplying and servicing top-tier brands like Southland, STRONGHaul, Alcom, and Trails West. You will coordinate with our Shop Foreman to ensure smooth operations, and you will be in charge of our parts stock, and ensuring an exceptional service experience for our diverse agricultural, commercial, and retail clientele. We are looking for someone who is interested in, and exited to learn the ins and outs of trailers, including the maintenance, and repairs that they require.

Core Responsibilities

- Shop Coordination: Working with our Shop Foreman to ensure the smooth progression of the trailers coming through the shop – whether that be warranty, or retail service work.
- Inventory Control: Manage purchasing, tracking, and organization for our extensive catalog of parts, brakes, lighting, and specialized livestock components.
- Client Relations: Help advise customers on repair scopes, timeline expectations, and custom fabrication requirements.
- Department Administration: Direct manufacturer warranty claims, generate accurate insurance repair estimates,



and track key department metrics.
- Weekend Work: You will be responsible for working 2 Saturdays a month.

Qualifications

- Leadership Experience: 1+ years managing a parts counter or service department, preferably within the trailer, heavy truck, or agricultural equipment sectors.
- Industry Knowledge: Solid understanding of trailers, including mechanics, suspensions, and other components.
- Communication Skills: Strong professional communication style suited for coordinating with both highly technical mechanics and corporate or agricultural clients.
- Systems Proficiency: This position involves frequent computer use and requires a high level of comfort with computers. Applicants should be confident learning current software, troubleshooting basic issues, and working independently on computers.

Benefits & Compensation

- Starting wage of $27.00 per hour
- Benefits available
- Long-term job security with an established industry leader

PLEASE NOTE: Due to the volume of resumes received for our positions, we will only contact candidates who are being invited in for interviews. So sorry :( we wish we had the time to meet you all!

Pay: $27.00 per hour

Expected hours: 37.5 per week

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Parts & Service Manager (Airdrie)
🏢 Airdrie Trailer Sales
📍 Airdrie