Giampaolo Group Inc. is a proudly Canadian, privately held industry leader with over 50 years of expertise in metal recycling, fabrication, electronics disposition, and real estate development. Operating a sophisticated closed-loop metal ecosystem, we span recycling, manufacturing, IT asset recovery, and strategic land development across North and South America, Europe, and Asia.

Fueled by a culture of innovation and sustainability, we’re not only one of the largest metal management firms in North America, but we’re also a Platinum Best‑Managed Company, recognized for excellence in strategy, governance, and ESG practices. If you’re passionate about driving operational excellence in a dynamic, purpose-driven environment, you’ll thrive at Giampaolo Group.

Job description

The primary responsibility of the NetSuite Business Systems Analyst is to build and maintain a positive relationship between IT and business areas, ensure timely support of day-to-day business processing needs, and serve as a core NetSuite system administrator and developer.

A business analyst interacts and coordinates between IT, business areas, and external vendors helping in defining and supporting the business process related to IT.

The NetSuite Business Systems Analyst also handles other responsibilities including documentation of technical requirements, coordination of all aspects of the business life-cycle, implementation of change control procedures, and hands-on administration and development of the NetSuite ERP platform and other business applications used across the organization, including security, workflow automation, customizations, and integrations. These duties are carried out in collaboration with other IT roles that also work on NetSuite.

Overview of Responsibilities:

- Collaborates with the business,



through business process reviews, in order to prepare information technology system requirements that will improve efficiency within the process.
- Determine and implement solutions for business software/hardware system problems, based on requirement analysis, in order establish an accurate basis of information from which management can make business decisions.
- Manage multiple projects, by balancing workload and prioritization in order to meet stated customer-initiated deadlines.
- Ensures maximum benefits realized from software purchased, through training and/or experience, so that user efficiency is increased and ROI for the software purchased is maximized.
- Serve as a core NetSuite system administrator: manage user accounts, roles, permissions and security, custom records/forms/fields, saved searches, and overall system configuration.
- Design, develop, and maintain NetSuite customizations (SuiteScript, SuiteFlow workflows, dashboards/KPIs) and integrations with other business systems to automate processes and meet evolving business requirements.
- Manage NetSuite change control, including sandbox testing, release management, and documentation of configuration and customization changes.

Qualifications:

- Bachelor degree in Business, Information Systems or Finance.
- 3-5 years Business Analysis experience.
- 4+ years operations experience in a manufacturing or industrial environment.




- Experience supporting or administering an ERP system (NetSuite preferred).
- CBAP (Certified Business Analysis Professional
- NetSuite Suite Foundation Certification

Knowledge of:

- Financial Systems background
- Business processes (Sales, Shipping, Inventory Management, etc.)
- Project Management
- Experience in successful implementations of systems.
- Experience with ERP systems
- NetSuite ERP administration and development (SuiteScript, SuiteFlow, SuiteAnalytics, saved searches, custom records/forms)
- Familiarity with relational database management systems.
- Microsoft Desktop applications (Project, Visio, Word/Excel)

Skills:

- Excellent interpersonal skills (verbal and written)
- Excellent Customer service
- Investigative skills, problem solving
- Work autonomously and collaboratively as part of a team
- Detail-orientated
- Working in a fast-paced environment, handle multiple tasks
- Creative, innovative, think outside the box

Advantages:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

GGI is an Equal Opportunity Employer, and we welcome diversity in the workplace. We encourage applications from all qualified individuals, including visible minorities, Aboriginal People, and people with disabilities. To request any accommodation, you may require participating in the recruitment process (including alternate formats of materials or accessible meeting rooms) to contact us at (phone hidden) to discuss your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Pay: $85,000.00-$100,000.00 per year

Work Location: In person

📌 NetSuite Business Systems Analyst (Brampton)
🏢 Triple M Metal
📍 Brampton