Manulife Bank Contact Centre is seeking a Supervisor who leads a high‑performing, customer‑centric team. You will coach, mentor, and develop team members while driving service standards and KPIs in a hybrid Montreal environment.
You will attract and retain top talent, provide leadership to direct reports, and collaborate with peers to optimize operations across locations. Solid bilingual communication and analytical skills are essential.
📌 Bilingual Contact Centre Leader — Hybrid (Montreal)
🏢 Manulife
📍 Montreal
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