Our client, a respected organization in the community services sector, is seeking a Senior People & Culture Lead to oversee core human resources functions including team leadership, labour relations, recruitment, employee engagement, scheduling, and HR operations. This leadership role works closely with senior and operational leaders to ensure people practices, systems, and processes support a positive workplace culture and the organization’s evolving workforce needs.

Key Responsibilities
People Leadership & HR Operations
Lead and support the People & Culture team, including recruitment, HR administration, and scheduling staff.
Oversee day-to-day HR operations, set team priorities, monitor service delivery, and drive continuous improvement across people practices, documentation, reporting, and internal processes.
Employee Relations, Labour Relations & Workplace Culture
Provide leadership in employee and labour relations within a unionized workplace, including collective agreement interpretation, grievance coordination, workplace investigations, progressive discipline, attendance support, and performance matters.
Partner with managers and senior leadership to strengthen communication, resolve workplace issues, and foster an inclusive, respectful, and engaged organizational culture.
Recruitment, Retention & Workforce Coordination
Oversee recruitment and onboarding processes to ensure timely, equitable, and effective hiring practices.
Support workforce planning, monitor vacancies and staffing trends,



and collaborate with operational leaders to address retention needs.
Provide oversight of scheduling systems and practices to support appropriate staffing levels, compliance with collective agreement requirements, and operational continuity across programs.
Compliance, Safety & Organizational Support
Ensure HR practices align with organizational policy, employment legislation, collective agreements, and privacy standards.
Support employee accommodations, leave management, return-to-work planning, WorkSafeBC claims, and occupational health and safety processes.
Contribute to leadership discussions, organizational reporting, and strategic initiatives that strengthen workforce effectiveness and reduce organizational risk.

Qualifications
Post-secondary education in Human Resources, Labour Relations, Business Administration, or a related field
CPHR designation preferred
Minimum 5 years of progressive HR experience, including leadership or supervisory responsibility
Strong experience in a unionized environment with collective agreement interpretation and labour relations matters
Background in employee relations, workplace investigations, recruitment, and HR operations




Knowledge of workforce scheduling practices and staffing coordination in unionized settings
Experience with HRIS and scheduling platforms; Payworks experience is an asset
Strong understanding of BC employment, labour, human rights, and workplace safety legislation
Experience in multisite, nonprofit, or community-based environments is an asset
If this sounds like the role for you, please apply today! Please reference job number 05060-(phone hidden) in all correspondence.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Questions? Call your local office at 1.(phone hidden). All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

📌 Senior People & Culture Manager (Vancouver)
🏢 Robert Half
📍 Vancouver