Lead ABB Robotics Canada service strategy and growth as a hybrid Service Manager overseeing customer satisfaction, productivity, and P&L; performance.

As Service Manager, you will lead the service organization and run its day-to-day business. You will implement strategy, optimize resources, and drive profitable growth. The role combines financial oversight, service productivity, customer relationships, and organizational development.

Key Responsibilities:

- Create and implement service strategy within the management team
- Drive performance targets across financial and operational measures
- Improve existing services and develop current service products
- Build customer relationships supporting growth, satisfaction, and retention
- Guide, motivate,



and develop direct and indirect reports

Requirements:

- 12+ years managing service, field service, maintenance, or aftermarket operations
- Proven service strategy execution driving growth and customer satisfaction
- Financial acumen managing budgets, P&L;, and operational KPIs
- Experience coaching high-performing teams in customer-focused environments
- Strong leadership, communication, and stakeholder management skills

Bring service leadership, financial discipline, and customer relationship expertise to ABB Robotics Canada’s hybrid organization.

📌 ABB Robotics Service Manager (Mississauga)
🏢 USTBC ABB Installation Products
📍 Mississauga