Company Overview

Forbes IT Solutions Ltd. is a fast-growing Managed Service Provider (MSP) based in North Vancouver, supporting dental clinics across Canada. We work in environments where uptime matters, mistakes are visible, and learning is fast.

This is not a casual IT job. It’s a training ground for people who want to grow into strong engineers.

Summary

We are hiring a Junior IT Technician.

This role is for curious, and disciplined individuals who want to build real IT skills, not just close tickets. You will be trained, challenged, and expected to improve quickly.

What You’ll Actually Do

- Provide front-line technical support for real client environments
- Troubleshoot Windows, printers, applications, and basic networking issues
- Assist senior engineers on servers, Microsoft 365, backups, and security tasks
- Perform onboarding, PC setups, and system documentation
- Learn how MSPs actually operate multiple clients, real deadlines

What We’re Looking For (Non-Negotiable Traits)

We can teach skills.

- Strong problem-solving mindset
- Willingness to Google, test, fail, and try again
- Comfortable asking smart questions (not the same question twice)
- Reliable, punctual, and accountable
- Clear written and verbal communication

Technical Requirements (Entry Level)

- Basic understanding of:
- Windows OS
- Networking fundamentals (IP, DNS, VPN – basic level)
- Any hands-on exposure to:
- Microsoft 365
- Active Directory
- Ticketing systems





is a plus, not mandatory.

Growth Path

This is not a forever junior role.

- High performers move up fast
- Low effort does not survive
- Raises and responsibility are tied to measurable improvement, not time served

Required Screening Questions (Applications Without Answers Will Be Ignored)

Compensation

Competitive junior salary with clear growth potential based on performance

*** Please share your LinkedIN link - This is mandatory for getting qualified. ***

Call to Action

If you are smart, hardworking, and serious about building a real IT career, apply.

Job Type: Full time

Pay: From $50,000.00 per year

Ability to commute/relocate:

- North Vancouver, BC V7P 3S1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can we run a background check for security puprposes?
- Are you a citizen or on a work visa?
- How many years have you worked in an MSP environment?
- Describe a technical problem you struggled with and how you solved it.
- Why do you want to work in an MSP?
- What are you currently learning right now?
- Please copy paste your linkin link here.
- Why should you be selected for this role?

Experience:

- IT technician: 1 year (required)
- Office365 and email migration: 1 year (preferred)
- AD server migration: 1 year (preferred)

Language:

- Fluent English (required)

Work Location: In person

📌 JUNIOR IT TECHNICIAN – MSP TECH (North Vancouver)
🏢 Forbes IT Solutions
📍 North Vancouver