We're Sask Tool Repair and We Are Hiring! Front Counter / Customer Service Representative
Tool & Equipment Repair Centre
Are you friendly, organized, and enjoy working with people? Do you have an interest in tools, equipment, and mechanical repairs? We are looking for a reliable and customer-focused individual to join our team as a Front Counter Staff Member.
Job Responsibilities
- Greet customers and provide friendly, professional service.
- Answer phone calls, respond to customer inquiries, and assist with walk-in customers.
- Receive tools and equipment brought in for repair.
- Create repair work orders and accurately record customer and equipment information.
- Communicate with technicians regarding repair status and customer requests.
- Contact customers with repair updates, estimates, and completion notifications.
- Process payments and handle cash, debit, and credit transactions.
- Assist with parts inquiries and basic product information.
- Keep the front counter and customer service area clean and organized.
- Perform general administrative duties as required.
Qualifications
- Robust customer service and communication skills.
- Good organizational skills and attention to detail.
- Comfortable using computers and basic office software.
- Ability to multitask in a busy work environment.
- Friendly, dependable, and willing to learn.
- Knowledge of tools, small engines, or equipment is an asset, but not required.
- Previous customer service or administrative experience is an asset.
What We Offer
- A friendly and supportive work environment.
- Opportunity to learn about tools, equipment, and repair services.
- On-the-job training.
How to Apply
If you enjoy helping customers and want to be part of a hardworking team, we'd love to hear from you!