Remote - Canada Full time CA$41,400 - CA$69,000 / year

Manulife is seeking a Bilingual Disability Administrator to provide administrative support to its National Group Life & Disability team. This is an existing, full-time remote vacancy.

Responsibilities

- Review access and file-copy requests, documentation, and consents; redact third-party information as required.
- Manage shared email inquiries and complete claim-related follow-ups and administrative tasks.
- Process vendor invoice payments and maintain claims-management system data.
- Prepare and distribute correspondence while following privacy protocols.
- Coordinate and schedule Medical Consultant calls.
- Support new-client onboarding and file transfers.

Qualifications

- Post-secondary education.
- Bilingual English and French; candidates in Québec must be able to support clients outside Québec in both languages.
- Administrative or customer-service experience, preferably in insurance or banking.
- Strong attention to detail, Microsoft Office and Adobe proficiency, and the ability to manage competing tasks and resolve discrepancies.

Compensation

Expected annual salary: $41,400–$69,000 CAD. Actual compensation varies by location and job-related factors.

📌 Bilingual Disability Administrator (Toronto)
🏢 Skillhub Solutions
📍 Toronto