Primary Role:
As F&B; Banquet Supervisor, your primary goal is to oversee
banquet operations and events while supporting the restaurant operations when
needed. You will ensure efficient and profitable F&B; operations while upholding the
highest standards of quality and service. Your role encompasses supervising banquet
staff, coordinating events, and maintaining exceptional guest experiences.
Duties and Responsibilities:
- Lead banquet service operations, including setup, execution, and breakdown
- Coordinate with kitchen team for banquet menu execution and timing
- Train, coach and mentor banquet servers and support staff
- Assist in supervising the restaurant operations as needed
- Model exemplary customer service and problem resolution
- Support event planning and execution with sales and events team
- Monitor banquet labor costs and maintain budgets
- Manage banquet inventory and supplies
- Enforce cash handling and service policies
- Maintain health and safety compliance
- Communicate effectively regarding event details and guest feedback
- Perform hands-on duties including serving, setting up conference rooms, and
supporting restaurant service when required
Requirements/Experience:
- Event planning experience an asset Extensive experience in banquets —
including buffets, plated dinners, weddings, and conference events.
- Experience in reading and understanding BEOs and execution according to the
details provided.
- Experience in restaurant service to be able to support the restaurant during nonbanquet times as needed.
- Flexible with scheduling — available for early morning shifts (as early as 6am)
and late nights for wedding functions.
- Solid leadership and people skills — will be responsible for supervising shifts,
handling guest issues professionally, and coaching/mentoring junior team
members.
- Work directly with the Banquet Manager and F&B; Manager, successful
candidate must be team-oriented and communicative.
- Previous wedding experience is an asset as we do a high volume of those events.