Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD in Sherwood Park, Alberta. This is a 15-hour role.
At TD Canada Trust, you will build customer relationships through service transactions, product information, and appropriate referrals. You will understand customer needs, recommend suitable banking solutions, and help create positive branch experiences. The position supports Personal & Commercial Banking.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Connect personally while explaining banking processes clearly
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent considered an asset
- Robust administration, organization, planning, and time management skills
- Knowledge of Word, Excel, Outlook, and internet tools
- Calm, courteous verbal and written communication abilities
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust in Sherwood Park.