The Junk Haulers is a locally owned and operated junk removal company based in North Vancouver. We are looking for a hands-on Sales and Operations Manager to drive sales, lead our team, and keep daily operations running smoothly.

Working closely with the owners, you will manage scheduling, dispatch, customer service, and team performance while actively developing new business. You will help deliver excellent service, build an accountable team, and achieve revenue and profitability goals.

This role has a strong sales and business development focus. You will prospect for customers, build referral relationships, pursue commercial accounts, prepare estimates, and close sales. The ideal candidate enjoys finding opportunities and turning them into revenue while staying involved in daily operations.

If you have a background in home services, strong leadership skills, and an entrepreneurial mindset, we want to hear from you. Junk removal experience is strongly preferred.

What We Offer

- Competitive compensation with performance-based bonus opportunities.
- The opportunity to directly influence sales, service quality, and business growth.
- Support and coaching from owners with extensive experience growing home service companies.
- A collaborative team culture that values initiative, accountability, and results.
- Full-time, year-round employment.
- Opportunities to grow your career as the company expands.

What You’ll Do

Drive Sales & Business Development

- Generate new business through prospecting, calls, emails, networking, and in-person visits.
- Build relationships with contractors, property managers, strata managers, realtors, restoration companies, and other referral partners.
- Win recurring commercial accounts, construction debris removal work, and larger cleanout projects.
- Respond quickly to leads, prepare estimates, follow up on quotes, and close sales.
- Identify opportunities for repeat business, referrals, and additional services.
- Coordinate local marketing, neighbourhood outreach, referral programs, and online marketing with our marketing partners.




- Maintain an organized sales pipeline and accurate CRM records.
- Track sales activity, conversion rates, and marketing results to improve performance.

Manage Daily Operations

- Manage scheduling, dispatch, route planning, and crew assignments.
- Ensure jobs are completed safely, efficiently, and to a high standard.
- Coordinate vehicle maintenance, inspections, equipment, and supplies.
- Monitor disposal costs and coordinate recycling, donations, and disposal.
- Resolve customer concerns and follow up to ensure satisfaction.
- Maintain accurate customer, estimate, and job records.
- Visit job sites to support crews, assess service quality, and provide estimates.
- Step in to help the team complete jobs when needed.

Lead & Develop the Team

- Recruit, onboard, train, schedule, and retain team members.
- Set clear expectations for productivity, professionalism, safety, and customer service.
- Lead regular team meetings and provide practical coaching and feedback.
- Train team members to identify sales opportunities, explain pricing, and deliver a strong customer experience.
- Build a positive, accountable culture where people take pride in their work.

Track & Improve Performance

- Work with the owners to set and achieve sales, revenue, and operating targets.
- Monitor labour costs, disposal costs, truck utilization, and job profitability.
- Ensure invoices are issued promptly and follow up on outstanding payments.
- Maintain accurate payroll information and coordinate with bookkeeping support.
- Manage purchasing and operating expenses within agreed budgets.
- Report on sales results, operational performance, and opportunities for improvement.




- Improve systems and processes as the business grows.

What You Bring

- At least 3 years of experience in sales, operations management, branch management, or a similar role with team leadership responsibilities.
- Experience in home services, preferably junk removal. Related experience in moving, waste services, landscaping, restoration, or similar industries will also be considered.
- A proven ability to generate leads, build business relationships, and close sales.
- A proactive approach to prospecting and following up on opportunities.
- Experience hiring, training, coaching, and managing frontline employees.
- Strong organization, communication, and problem-solving skills.
- The ability to balance sales activity, customer needs, and daily team priorities.
- Comfort using CRM, scheduling, estimating, and business reporting software.
- An understanding of job costing, operating budgets, and profitability.
- Willingness to work in the field, visit customers, and support crews as needed.
- A valid driver’s licence and an acceptable driving record.

About The Junk Haulers

The Junk Haulers is a locally owned and operated business based in North Vancouver, serving residential and commercial customers across North Vancouver, West Vancouver, Vancouver, and the Lower Mainland.

We help homeowners, contractors, property managers, and businesses remove unwanted items and construction debris with friendly, reliable service. We take pride in our local roots, strong customer relationships, and commitment to the communities we serve.

How to Apply

Please submit your resume and a brief introduction highlighting your sales experience, home services background, and experience leading teams or managing operations. Include an example of how you have generated new business, grown sales, or improved operational performance.

Pay: $60,000.00-$80,000.00 per year

Advantages:

- Casual dress
- Company car
- Company events
- Adaptable schedule
- Paid time off
- Profit sharing

Work Location: In person

📌 Sales & Operations Manager - Junk Removal (North Vancouver)
🏢 The Junk Haulers
📍 North Vancouver