Spanish-speaking collections specialists use negotiation and customer service skills at Financial Debt Recovery Ltd. in Richmond Hill, Ontario. The role requires telephone-based account recovery.

Financial Debt Recovery Ltd. seeks Senior and Intermediate Collection Agents for a goal-oriented collections department. Agents contact consumers about overdue accounts, answer account questions, and negotiate repayment. The work requires accurate documentation, policy compliance, and focused account investigation.

Key Responsibilities:

- Conduct outbound calls about payments and customer service inquiries
- Negotiate payment terms and methods using probing questions
- Record communications and activities accurately within the system
- Investigate accounts and use trace tools for information




- Identify cases requiring special handling, including legal actions

Requirements:

- Three to five years of corporate third-party debt collections experience
- Knowledge of billing, collections procedures, and accounts receivable
- Robust negotiation, customer service, and communication skills
- Organized, detail-oriented, efficient, and able to multitask
- Experience with CUBS or DRS systems is an asset

Apply your Spanish communication, negotiation, and collections experience while reducing delinquency for assigned overdue accounts.

📌 Spanish Collections Specialist Richmond Hill
🏢 Financial-Debt-Recover
📍 Richmond Hill