Account Manager - Property & Listing

About the Role

We are a fast-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for a highly organized, detail-driven Property & Listing Account Manager to manage our properties & listings on various OTA & PMS platforms.

This is not a sales role and not client-facing. The focus is on accuracy, organization, compliance, and platform management. You will be responsible for creating, maintaining, and auditing listings, tracking licenses and documentation, and ensuring all platform accounts remain compliant and well-organized at scale.

This role is ideal for someone who enjoys structured work, checklists, and systems — and takes pride in keeping things clean, accurate, and up to date.

Responsibilities

- Create, publish, and manage OTA & PMS property listings
- Ensure all listing content, settings, and details are accurate and consistent
- Maintain and organize listing data using Google Sheets & various workplace tools
- Track properties, licenses, and supporting documentation across multiple markets
- Manage compliance-related communication and follow-ups with respective platforms & partners
- Monitor accounts for changes, errors, or compliance issues
- Update listings as needed based on operational or regulatory changes
- Maintain organized records of accounts, documents, and platform activity
- Follow established processes while identifying opportunities for improvement
- Work closely with internal operations teams to ensure listings remain accurate and active

Requirements

- Robust organizational skills with exceptional attention to detail
- Comfortable working extensively with spreadsheets, trackers, and checklists
- Ability to manage repetitive,



detail-oriented tasks with consistency
- Reliable, self-motivated, and able to take ownership of assigned responsibilities
- Strong written communication skills
- Comfortable working independently in a structured, process-driven role
- Strong computer proficiency

Nice to Have

- Experience managing and creating listings on various OTA & PMS platforms
- Experience in short-term rentals, property management, or hospitality
- Experience tracking permits, licenses, or compliance documents
- Familiarity with advanced Google Sheets features

Ideal Candidate Profile

- Highly organized and systems-oriented
- Detail-obsessed and methodical in their work
- Proactive and dependable
- Ambitious and takes pride in doing things correctly
- Comfortable managing multiple accounts without cutting corners

If you’re organized, process-driven, and enjoy platform-based work where accuracy matters, we’d love to hear from you.

Pay: $60,000.00-$65,000.00 per year

Benefits:

- Casual dress
- Dental care

Application question(s):

- 1. Do you have experience managing Airbnb or Booking.com listings? A) Yes – Airbnb

B) Yes – Booking.com

C) Yes – Other

D) No

- How comfortable are you working extensively with Excel or Google Sheets?

A) Very comfortable (formulas, filters, trackers)

B) Comfortable with basic tracking

D) Not comfortable

- This role involves repetitive, detail-heavy work. How do you ensure accuracy and avoid mistakes?
- Have you ever managed permits, licenses, or compliance-related documentation?
- How do you stay organized when managing many listings or accounts at once?
- This role is not client-facing and not sales. Are you comfortable working independently on structured tasks for most of the day?
- What languages do you speak?

Work Location: In person

📌 Listings & Compliance Operations Coordinator (Short-Term Rentals) (Old Toronto)
🏢 My Suite BnB
📍 Old Toronto