Build trusted customer relationships as a Personal Banking Associate at TD Canada Trust in Saint-Laurent, advising customers on banking solutions and digital services.
Working within TD's Personal & Commercial Banking line, you will support customers with everyday advice, service transactions, and financial queries. You will guide customers toward appropriate staff members for new accounts, investment advice, and banking solutions. The position also includes digital education, problem resolution, and accurate business processes.
Key Responsibilities:
- Engage customers through advice, transactions, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash transactions
- Ensure documentation follows regulations and TD's Code of Conduct
Requirements:
- High School diploma and/or one year of relevant experience
- Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Solid communication, organization, and time management skills
Use customer service, banking knowledge, and digital education skills to support TD Canada Trust customers in Saint-Laurent.
📌 Personal Banking Associate Saint-Laurent (Dollard-des Ormeaux)
🏢 TD Bank Group
📍 Dollard-des Ormeaux
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