Support Canadian Cancer Society donors through inbound calls, accurate donation processing, and exceptional customer service in a hybrid work model.

As a Donor Care Representative, you will support fundraising and stewardship programs for Canada's largest national cancer charity. You will answer donor inquiries, maintain records, and assist event participants with online fundraising tools. The position requires communication, problem-solving, and attention to detail.

Key Responsibilities:

- Provide exceptional customer service by telephone
- Process donation and account maintenance inquiries
- Support online fundraising profiles and tools
- Update donor information using internal CRM systems
- Meet monthly service, revenue, and call quality targets

Requirements:

- Related post-secondary education or equivalent experience
- Highly developed customer service and communication skills
- Professional, courteous telephone inquiry handling
- French and English bilingualism required
- Adaptable availability for varied shifts and occasional weekends

Bring donor service, accurate data entry, and fundraising support skills to Canadian Cancer Society inbound calls nationwide.

📌 Donor Care Representative Inbound Calls (Toronto)
🏢 Canadian Cancer Society
📍 Toronto