Full-time, contract (3-4 months with the possibility of an extension)
Position summary
Reporting to the compliance supervisor, licensing, the temporary compliance monitor provides support to ensure that applicants and licensees of the College of Physicians and Surgeons of BC (CPSBC) are compliant with the legislation, Bylaws, policies and standards that govern CPSBC.
The compliance monitor conducts regular file reviews and audits, reviews responses on the Annual Licence Renewal Form, provides support to licensees and external partners regarding the licensure process and generates reports pertaining to licensing.
Duties and responsibilities
Duties include but are not limited to the following:

provide general support regarding licensure requirements, including through the application process and the annual licence renewal process
correspond with applicants and licensees via mail, email and telephone to obtain and document specific details
communicate and ensure requirements of licensure are being met within given time frames, in accordance with CPSBC legislation, Bylaws, practice standards, and policies and procedures
follow-up and monitor activities in a timely manner
draft general correspondence for the compliance supervisor, manager and/or deputy registrar, licensing
review/audit licensees’ files for supporting information and materials
create agreement, authorization, and consent forms as required, and conduct necessary follow-up
liaise with other CPSBC departments and/or other external organizations and jurisdictions to obtain and document specific details




lead and/or assist with special projects related to the licensing department

other duties as required

Decision-making
The compliance monitor makes high-level informed and sound decisions about department procedures, including following CPSBC Bylaws and policies. The compliance monitor is expected to confer with the compliance team and the manager when making substantive and higher-risk decisions regarding applicants and licensees.
Accountability
The compliance monitor works in a fast-paced workplace with frequent interruptions and must be able to set work priorities to ensure that deadlines are met. The compliance monitor must have a keen attention to detail, and strong written and oral communications skills as this person communicates with all levels of staff within the organization and external partners.
Consequence of error/judgment
The compliance monitor maintains a calm demeanor during busy or stressful times. The employee will make informed decisions in regard to the release of information as they will have access to confidential information. Compliance monitors deal with sensitive issues and high-risk decision-making. Errors in this regard can raise CPSBC’s reputational risk.
Skills and qualifications
Required skills and qualifications include:





relevant experience or equivalent combination of education and experience
knowledge/experience in regulation and/or CPSBC policies and procedures is an asset
background in biology, health sciences, or business administration is an asset
attention to detail
strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
exceptional ability to organize and set work priorities
ability to work independently and as a team player in a fast-paced environment
intermediate knowledge of Microsoft Office applications including Access, Excel, Word, and Outlook
excellent oral and written communication skills
proven ability to perform multiple tasks, balance continuous demands and priorities, and meet deadlines
strong interpersonal skills
ability to maintain a calm demeanor during busy or stressful times
ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must
initiative and strong problem-solving skills

The compensation range for this position is $60,689 (minimum) to $91,034 (maximum) per year, and the midpoint of the range is $75,861 per year. The compensation range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

📌 Compliance Monitor, Licensing (Vancouver)
🏢 CPS BC
📍 Vancouver