Use transportation customer service expertise as an Administrative Assistant at Ekkinox's Mississauga terminal. Manage calls, emails, accounts, and delivery appointments daily.
Ekkinox, an affiliate of DRAKKAR, seeks an experienced Administrative Assistant with one to three years of transportation customer service experience. This full time permanent position supports customers, Sales, Operations, and Management while handling VIP and general accounts. Cross-border transportation experience is required, alongside strong North American geography knowledge and high-volume communication skills.
Key Responsibilities:
- Respond promptly to customer inquiries and email requests
- Oversee assigned VIP and general customer accounts
- Back up delivery appointment booking activities
- Resolve pickup issues and coordinate payment collection
- Order office supplies and track inventory
Requirements:
- One to three years of transportation customer service experience
- Required experience in cross-border transportation
- Proficiency with Outlook, Excel, Google Sheets, and Microsoft Word
- Experience handling high call and email volumes
- Strong understanding of North American geography
Bring transportation service, cross-border logistics, and high-volume communication experience to Ekkinox's Mississauga administrative team.