Support Legal Aid Ontario clients in Toronto through bilingual reception, telephone service, and intake triage. This permanent full time role is fully in person.

The Administrative Assistant supports the Client Service Unit as a receptionist with administrative responsibilities. You will serve clients in English and French, direct calls, arrange intakes, and maintain client information. The position requires calm service for vulnerable clients and working knowledge of Legal Aid Ontario services.

Key Responsibilities:

- Answer and direct incoming calls using a multi-line console
- Provide basic Legal Aid Ontario information to clients
- Triage walk-in and telephone intakes and schedule appointments




- Upload client information into appropriate file management systems
- Perform conflict checks and respond to file status inquiries

Requirements:

- Required oral and written French language skills
- Front-line reception or customer service experience with vulnerable clients
- Understanding of Legal Aid Ontario services and eligibility
- Ability to manage competing priorities calmly
- Intermediate Microsoft Office and Adobe program skills

Bring bilingual communication, client intake, and reception experience to Legal Aid Ontario's Toronto Client Service Unit.

📌 Bilingual French Administrative Assistant (Toronto)
🏢 Perfdrive
📍 Toronto