Clutch's online car-buying journey needs a confident Inbound Field Specialist to deliver personal service during customer appointments and vehicle handovers.
This part-time Retail Advisor role makes you a key in-person representative of Canada's largest online used car retailer. Customer-facing experience in premium retail, hospitality, technology, automotive, or another service environment is relevant. Clutch provides automotive learning, while you bring patience, good judgment, and a solid service focus.
Key Responsibilities:
- Represent Clutch confidently, energetically, and professionally
- Create memorable experiences tailored to customer needs
- Complete required paperwork and detailed appointment notes
- Inspect vehicles and document their condition
- Support teammates across Retail Operations
Requirements:
- Two or more years in customer-facing service work
- Valid G2 driver's licence and clean driving abstract
- No major driving infractions during the past three years
- Clean criminal background check
- Legal authorization to work in Canada
Use your service mindset, communication skills, and judgment to represent Clutch throughout each customer appointment.