Serve Lethbridge customers through lending expertise and consultative sales at LendDirect's onsite location. Build relationships while guiding applicants through financial solutions.
As a Financial Service Representative with LendDirect, you will support new and existing customers throughout the loan process. You will explain financial products, identify suitable opportunities, and assist with past-due accounts. Hands-on training and one-on-one mentoring support skill development.
Key Responsibilities:
- Guide customers through loan processes with skilled support
- Educate customers about financial products and services
- Identify upselling and cross-selling opportunities through consultation
- Manage inbound and proactive outbound customer calls
- Collaborate on past-due accounts and resolution solutions
Requirements:
- High School diploma or equivalent required
- Customer-focused approach and genuine desire to help others
- Confidence promoting products that meet customer needs
- Excellent verbal and written communication skills
- Customer service, sales, or consumer finance experience preferred
Apply customer service, lending knowledge, communication, and sales skills as a Financial Service Representative at LendDirect.