Build trusted customer relationships with TD Canada Trust in Kelowna, providing banking guidance, digital education, and confidential service support.
As a Personal Banking Associate, you will work at the frontline of TD Bank, helping existing and prospective customers with financial needs. You will provide information on products, services, and solutions while identifying opportunities for appropriate referrals. Strong judgement, organization, planning, and communication support the branch experience.
Key Responsibilities:
- Build impactful relationships with branch customers
- Provide information and advice on banking products
- Exercise judgement when handling confidential customer matters
- Resolve critical issues and report non-standard matters
- Recommend improvements to branch practices and operations
Requirements:
- High School diploma or relevant experience
- Post-Secondary or Undergraduate degree preferred
- Obtain Investment Funds Canada or equivalent within 90 days
- Demonstrate robust administration and time management skills
- Manage changing priorities with initiative and diligence
Bring relationship-building, financial guidance, and sound judgement to customer banking as a Personal Banking Associate at TD.