Deliver exceptional customer service at BMO on Maquatua Road, advising customers on personal banking, credit cards, and digital options. Work across channels as market needs change.

As a Customer Service Representative, you will support banking transactions, inquiries, referrals, and everyday financial needs. You will build rapport, identify customer goals, and provide guidance on suitable BMO solutions. The role also requires accurate organization, collaboration, and risk-aware execution.

Key Responsibilities:

- Welcome customers and complete banking transactions and service requests
- Identify needs and recommend personal banking and credit card solutions
- Refer complex needs to BMO colleagues and escalate unresolved situations
- Explain digital and self-serve options to customers




- Support cash reconciliation, applications, filing, and branch operations

Requirements:

- No prior experience necessary; related post-secondary study desirable
- Passion for helping customers and delivering personal experiences
- Basic communication, organization, collaboration, and team skills
- Confidence using social media, tablets, smartphones, and online tools
- Qualified presence and strong interpersonal skills

Bring listening, problem-solving, and personal banking knowledge to BMO customers while protecting assets and supporting branch results.

📌 BMO Personal Banking Representative (Wemindji)
🏢 BMO
📍 Wemindji