Support Milwaukee® customers and sales teams from TTI's North York location through accurate orders, responsive service, and clear communication.

This Customer Experience Representative position serves internal and external customers for Techtronic Industries. You will manage order information, respond to service inquiries, and collaborate across functions. The work requires organization, intellectual curiosity, enthusiasm, urgency, and a commitment to exceptional customer service.

Key Responsibilities:

- Support customers and sales representatives with service needs
- Process orders accurately with 24-hour turnaround
- Maintain precise product and pricing details
- Communicate inventory, shipping dates, delays, and order numbers
- Answer email and phone questions about orders and products

Requirements:

- At least one year in customer service
- Undergraduate degree or college diploma
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office applications
- Ability to prioritize, meet objectives, and work urgently

Apply customer-focused service, accurate order management, and collaborative communication within TTI's Milwaukee® team.

📌 Milwaukee Customer Experience Specialist (Toronto)
🏢 Techtronic Industries Canada
📍 Toronto