Lead ABB Robotics Canada service strategy and growth as a hybrid Service Manager overseeing customer satisfaction, productivity, and P&L; performance.

As Service Manager, you will lead the service organization and run its day-to-day business. You will implement strategy, optimize resources, and drive profitable growth. The role combines financial oversight, service productivity, customer relationships, and organizational development.

Key Responsibilities

Create and implement service strategy within the management team

Drive performance targets across financial and operational measures

Improve existing services and develop new service products

Build customer relationships supporting growth, satisfaction, and retention

Guide, motivate,



and develop direct and indirect reports

Requirements

12+ years managing service, field service, maintenance, or aftermarket operations

Proven service strategy execution driving growth and customer satisfaction

Financial acumen managing budgets, P&L;, and operational KPIs

Experience coaching high-performing teams in customer-focused environments

Solid leadership, communication, and stakeholder management skills

Bring service leadership, financial discipline, and customer relationship expertise to ABB Robotics Canada’s hybrid organization.

📌 ABB Robotics Service Manager (Winnipeg)
🏢 USTBC ABB Installation Products
📍 Winnipeg