Lead ABB Robotics Canada service strategy and growth as a hybrid Service Manager overseeing customer satisfaction, productivity, and P&L; performance.As Service Manager, you will lead the service organization and run its day-to-day business. You will implement strategy, optimize resources, and drive profitable growth. The role combines financial oversight, service productivity, customer relationships, and organizational development.Key Responsibilities:

Create and implement service strategy within the management teamDrive performance targets across financial and operational measuresImprove existing services and develop current service productsBuild customer relationships supporting growth, satisfaction, and retentionGuide, motivate,



and develop direct and indirect reportsRequirements:

12+ years managing service, field service, maintenance, or aftermarket operationsProven service strategy execution driving growth and customer satisfactionFinancial acumen managing budgets, P&L;, and operational KPIsExperience coaching high-performing teams in customer-focused environmentsStrong leadership, communication, and stakeholder management skillsBring service leadership, financial discipline, and customer relationship expertise to ABB Robotics Canada’s hybrid organization.

📌 Abb Robotics Service Manager (Winnipeg)
🏢 USTBC ABB Installation Products
📍 Winnipeg