We’re a strategic, creative and client focused group of people working hand in hand to solve problems for some really excellent brands. relentlessly focus on quality and client satisfaction. CLIENT MANAGEMENT TEAM:The Client Management team functions as our clients’ strategic advisors and partners. They are responsible for identifying new opportunities for the agency to pursue that will help drive growth.

Ultimately, the function accountable for all aspects of the client experience throughout the entire project cycle. As an Account Supervisor you will own and/or support the day-to-day client relationship on a defined portion of business, potentially with multiple clients across multiple categories/industries. You will be responsible for maintaining a high standard of client service and identifying and acting on key business insights that will drive results for both the agency and your client partners.

This role is key to ensure client’s expectations are met and the agency operates at profitable levels, with an emphasis on project delivery excellence. This role requires detail orientation and a proven strength in strategically minded project management. You have a proven track record for playing a key role in delivering client projects on time and in full.

You must have the ability to perform well under pressure, clearly outline deadlines, manage multiple tasks and activities simultaneously, and bring energy and creativity to work each day. Most importantly, you have a passion for building brands, big ideas and of course, creativity.

Project

Orchestration and Execution Lead kick-off meetings and conduct rigorous follow-up to stay on the critical path, ensuring communication of project status to all key stakeholders on a regular established basis; work collaboratively with all functions throughout the life of a projectLead and/or support developing project SOWs, budgets, WBS, Trackers,



and Reports & ReconciliationTimely development of key client contact reportsGathering and organizing all client-related assetsSupport the development of client presentations Client Relationship Management Display ability to respond quickly and appropriately to client requestsBegin to demonstrate confidence and industry expertise as one of the day-to-day voices of the AgencyAcquire in-depth knowledge of, and be conversant in client’s business – their key issues, competitive situation and industry trendsAnticipate potential relationship or expectation issues, advising upper management in time to act proactively Strategic Account Planning Elevates risks and works collaboratively with the team to build solutionsDisplay marketing curiosity and willingness to learnStay abreast of category/industry activities and market dynamics including competitive intelligenceWith support, help deconstruct client brand and business challenges in order to develop actionable strategies that are then translated into actionable creative briefs.Help identify and support the organic development of incremental business within existing client portfolios Minimum of 6-7 years of marketing experience.At least 3-4 years in a client-facing services role in an agency environmentMust have Marketing Agency those without marketing agency experience will not be consideredStrong understanding of strategic marketing and business principlesStrong understanding of the current media landscape and understand how to apply that understanding to holistic and integrated solutions for brands.Proven success leading team-based projectsStrong planning and organizational skills: time-management, working to critical paths, budgeting, facilitating meetings, multi-tasking, attention to detail, follow up, etc.Love building relationships and getting to know clients Client-side experience is considered a significant asset, particularly within Tier 1 brand or Financial InstitutionExperience working on large consumer-facing brands #

📌 Account Supervisor (Winnipeg)
🏢 Diamond
📍 Winnipeg