Job Title: Full-Time Administrative Assistant

Location: Miramichi, Recent Brunswick

Position Type: Full Time (37.5 hours/week)

Estimated Start Date: Late December, 2026 - Early January, 2027

About Us:

New Tide Counselling & Consulting is a fast- growing, client-centered, multi-disciplinary health practice offering compassionate, evidence-informed holistic health care to individuals, couples, families, and organizations. We are committed to creating a safe, inclusive, and supportive environment for our clients and team. Our team operates across two physical locations in Miramichi and Bathurst and provides virtual services to clients across Canada.

Position Summary:

We are seeking a dependable, organized, and detail-oriented Administrative Assistant to support the daily operations of our clinic. This role is essential in ensuring a smooth client experience, cohesive daily operations of the clinics, and efficient coordination with our community partners.

Key Responsibilities:

● Manage client files and process payments using Jane App software and Square Terminals.

● Book, update, and coordinate appointments for a large team of clinicians.

● Process payments, insurance claims, and processing external invoicing and billing using insurance portals, Express Scripts, Sage, and other software.

● Complete payment reconciliation and follow-up on any issues or missed payments.

● Maintain and update referral lists.

● Respond to email, phone calls, and voicemails, and walk-ins in a professional manner

● Support clinicians with intake, documentation setup, and room and appointment bookings.





● Assist with staff onboarding tasks, and manage payroll and reimbursements using Payworks

● Order and maintain office supplies and ensure smooth daily operations of both clinics and virtual services

● Complete general administrative tasks and occasional errands and other tasks as needed

Qualifications:

● Administrative Professional training and certification a strong asset

● Previous administrative professional experience (healthcare or mental health setting preferred) considered a strong asset.

● Bilingualism (English/French) required

● Strong organizational skills and attention to detail

● Ability to manage multiple tasks and priorities efficiently

● Excellent communication and interpersonal skills

● High level of professionalism and confidentiality

● Comfortable using digital systems and learning new platforms

Preferred Assets:

● Experience with Jane App, Sage, and Payworks

● Familiarity with insurance billing and third-party payers .

● Experience supporting virtual service delivery

● Cultural humility and a commitment to inclusive, client-centered care

What We Offer:

● $22-$27/ hour

● Vacation and sick time

● Group health, vision, and dental benefits ● Supportive and collaborative team environment and an opportunity to be part of a growing, dynamic practice

● Meaningful work supporting mental health services in the community

How to Apply:

Please submit your resume and a brief cover letter outlining your interest and relevant experience to [email protected]

Pay: $22.00-$27.00 per hour

Work Location: In person

📌 Administrative Assistant (Miramichi)
🏢 New Tide Counselling u0026 Consulting
📍 Miramichi