We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld.DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment – toour business, toeach other and to our global communities. DHL isdedicated to beinga In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.Start YOUR career with DHL today… DHL Express currently has an opening for an Area Operations Manager Quebec and Nova Scotia, to ensure that the planned performance objectives, as detailed by the strategic plan, cost controls and revenue targets are met. This leader will also act as a proactive member of the Sales resource team in the provision of Customer service solutions.Director of Engineering and Ground Operations for DHL Express Canada and based in Lachine, the leader who can thrive in this role will manage every aspect of local Operations. You will identify and recommend process or cost improvements and execute the Operations strategy for your area. You will identify, propose and influence business solutions; expand usage of ecommerce tools; manage telecoms

• Director – Engineering &

• Ground Operations and your functional colleagues as a member of the Canadian Operations Leadership team.Establish superior customer service performance indicators and meet/exceed standards for on-time delivery, tracing, dispatching & claims, including missed pick-ups; and overall service qualityResponsibility for the cost optimization of the Region including locations in Lachine, Mirabel,



Quebec City and HalifaxManage employee/labour relations through appropriate application of Collective AgreementManage all local Human Resources issues in alignment with Human Resources teamEnsure successful implementation, continued application and maintenance of Track and Trace technology including scanning compliance – P&D; transfer to agentsMonitor &

• Improve EBIT through profitable revenue growth, management of P.and on-time data entryAssist in the development of the long- & short-range service centre objectives and plans for attainmentPrepare service center, profit plan, and submit for approval and execution.Implement continuous improvement initiativesManage special projects as agreed with the Vice President.Provide leadership, through appropriate decision-making, communication, and motivation, to get service centre management and staff to effectively perform their duties and provide qualified people for advancementOrganize, assign responsibility and develop, through training & counseling, competent branch staff, providing opportunities for growth and promotionEnsure staff compliance with established Company standards, policies and procedures,i.workplace conduct, Occupational Health &

• Safety, Transport of Dangerous Goods, and WCBKeep informed on general business conditions and activities of current and potential competitorsWhere applicable and as required, travel to and manage outlying depotsProfessional development and solid career advancement opportunities – we want you to grow within DHL! 5 to 7 years of management experience in a medium to large service company (preferably in transportation)Post-secondary courses in appropriate disciplines.Bilingual French and EnglishExcellent interpersonal skills.Demonstrated ability to manage multiple tasks/priorities.3-5 year’s management experience in a service-related organization.Proven work experience in a union workplace and negotiation skills.Demonstrated analysis & problem-solving skills.We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce #

📌 Area Operations Manager Eastern Region (Winnipeg)
🏢 DHL Express (Canada
📍 Winnipeg