Lead pension education and communications strategy for UPP in downtown Toronto, using plain-language writing and member-focused planning within a hybrid model.

Reporting to the Director, Pension Communications, the Associate Director translates Member Engagement strategy into education priorities and programs. You will lead content development, communications planning, and learning experiences for members with varied pension knowledge. The work supports transparent information, pension understanding, retirement confidence, and trust in UPP.

Key Responsibilities

Lead member communications roadmaps, education plans, and editorial calendars

Assess member insights, lifecycle needs, and learning resource gaps

Develop presentations, guides, videos, explainers, and digital resources





Translate complex pension information into accessible learning content

Oversee content review, approval, release, quality, and version control

Requirements

Seven or more years in education, communications, or adult learning

Strong working knowledge of pensions and member issues

Experience developing programs and materials for different audiences

Strong writing, editing, and plain-language communication skills

Post-secondary education or equivalent related experience

Apply pension knowledge, editorial judgment, and strategic planning to deliver clear member education and communications for UPP.

📌 Associate Director Pension Communications (Winnipeg)
🏢 University Pension Plan Ontario
📍 Winnipeg