Support AWS enterprise customers through executive engagement, technical leadership, and complex problem-solving within AWS Applied AI Solutions. Travel may reach 25%.

This Enterprise Support Manager role focuses on customer relationships and technical team management. You will engage Vice Presidents and C-level executives while supporting enterprise software customers. Relevant experience may include application stacks, Linux or Windows systems, network layers, web programming, or consuming web services. Cloud experience with AWS services or other offerings is preferred.

Key Responsibilities

Build relationships with enterprise software customers

Engage Vice Presidents and C-level executives

Lead teams responsible for application stacks





Address systems, network, and web-related challenges

Present technical information to executive audiences

Requirements

Five or more years of direct customer engagement

Technical team management experience

Technical account management, relationship management, or consulting experience

Skilled oral and written communication skills

Bachelor's degree or equivalent work experience

Bring executive customer engagement, technical leadership, and enterprise software experience to AWS enterprise support.

📌 AWS Enterprise Customer Support Leader (Montreal)
🏢 Amazon.Com
📍 Montreal