Serve Canadian Tire Bank Triangle MasterCard members by phone from Ontario, using fluent English and French communication skills. Deliver courteous support across diverse customer inquiries. As a Customer Relationship Contact Centre Representative, you will handle questions about credit card usage, statements, and marketing programs.

Apply product, process, and technical knowledge while protecting account information and maintaining accurate records. Permanent part-time and full-time positions include six weeks of weekday training.

Key Responsibilities: Respond courteously to telephone inquiries from card members Protect customer account information and security Maintain accurate customer information Service customer needs and build confidence Provide relevant products and services when appropriate Requirements: Fluent spoken and written English and French At least one year of customer service experience Excellent verbal and written communication skills Superior problem-solving and decision-making abilities Computer knowledge and browser-based learning aptitude Bring bilingual communication, active listening, and customer service experience to Canadian Tire Bank's Ontario contact centre.

📌 Bilingual Call Center Agent (Part & Full Time) (Ontario)
🏢 Canadian Tire Corporation
📍 Ontario