Bilingual Senior Corporate Travel Advisor (French and English Required)

Location: Calgary, Alberta

Work Model: Calgary-based, with potential for remote work within Alberta

Employment: Full-time

Salary: $55,000 to $65,000 annually

Languages: Excellent verbal and written communication skills in French and English, used to support business travellers and coordinate travel arrangements.

Work Eligibility: Legally entitled to work in Canada.

Introduction

Are you an experienced corporate travel professional who thrives on delivering exceptional service to demanding business travellers? Our client, a company in the corporate travel services sector, is looking for a Bilingual Senior Corporate Travel Advisor to provide personalized travel support to executive clients.

This is an opportunity to put your expertise, judgment, and relationship-building skills to work in a role where your attention to detail and ability to solve complex travel challenges make a meaningful difference every day.

Why You'll Want This Role

Make a direct impact by managing complex travel arrangements for senior executives who value reliable, personalized service.

Use your extensive corporate travel experience to resolve unexpected challenges and deliver practical solutions.

Build lasting client relationships through thoughtful service and proactive communication.

Contribute ideas that improve team processes, client account management, and service consistency.

Join a cooperative environment that values initiative, professional development, and contributions to business growth.

What You'll Do

You will be a trusted point of contact for executive travellers, coordinating business trips from initial planning through completion. You'll anticipate client preferences, manage detailed itineraries, and respond quickly when travel plans change.

Your ability to combine technical travel expertise with excellent customer service will help create smooth,



dependable experiences for clients.

Responsibilities

Coordinate domestic and international corporate travel, including flights, hotels, car rentals, and ground transportation.

Manage complex executive itineraries and respond to urgent booking changes, delays, and travel disruptions.

Use a global distribution system (GDS) to research, book, and manage travel arrangements.

Respond promptly to client requests through phone, email, text, and chat, including providing same-day itinerary confirmations when requested.

Anticipate traveller preferences and recommend practical solutions that balance client needs with business requirements.

Prepare accurate travel documentation and maintain complete, current client account records.

Resolve booking issues, billing questions, and service concerns professionally and efficiently.

Communicate with hotels and other travel suppliers to verify reservations and billing details.

Develop long-term client relationships through proactive service and consistent follow-through.

Collaborate with colleagues, share relevant client information, and contribute to improvements in service processes.

Qualifications

Required

At least 2 years of experience in corporate travel management or corporate travel services.

At least 2 years of experience using Sabre or a comparable global distribution system (GDS).

Excellent verbal and written communication skills in French and English to support executive travellers and coordinate with travel suppliers.

Strong knowledge of corporate travel booking procedures, itinerary management,



and travel-related problem-solving.

Exceptional customer service skills, with the ability to anticipate needs and handle sensitive or time-critical requests.

Strong organizational skills, attention to detail, and the ability to manage competing priorities.

Proficiency with Microsoft Excel, Word, and travel booking applications.

Professional communication skills and the ability to build trusted client relationships.

Sound judgment, initiative, and a solutions-focused approach to resolving travel challenges.

Legally entitled to work in Canada.

Assets

Post-secondary education in travel and tourism or a related field.

Experience supporting senior executives with complex or frequently changing travel arrangements.

Sales and relationship-management skills.

Benefits

Health Spending Account.

Three weeks of vacation to start.

RRSP matching program.

Employee share program with shares provided beginning in the second year.

Industry travel discounts on airline and hotel bookings.

Company conferences, team events, and employee incentives.

Why Work with Us

At Bilingual Source, we connect experienced bilingual professionals with opportunities where their skills can make a meaningful impact. If you enjoy solving travel challenges, building strong client relationships, and taking ownership of the service you provide, we'd welcome the opportunity to learn more about you.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy. Our client is currently seeking a Bilingual Senior Corporate Travel Advisor.

📌 Bilingual Senior Corporate Travel Advisor (French and English Required) (Calgary)
🏢 Bilingual Source
📍 Calgary