Job Title: Business Continuity &

• Operational Resilience Lead Reports to: Senior Manager, Strategy and Transformation Purpose of the RoleThe Business Continuity &

• Operational Resilience Lead is responsible for the coordination, execution, and continuous improvement of LifeLabs' Business Continuity and Cyber Incident Recovery programs. The role provides subject matter expertise across business continuity, operational resilience, cyber recovery, exercising, and incident preparedness while supporting the organization's long-term resilience objectives. Working in partnership with the Senior Manager, Strategy &

• Transformation, the Business Continuity &

• Operational Resilience Lead will lead day-to-day program activities, facilitate continuity planning efforts, identify resilience gaps, support program maturity initiatives, and help ensure the organization can effectively respond to and recover from operational and technology disruptions.

Business Continuity Program Management

Coordinate and maintain the enterprise Business Continuity Management Program.Facilitate annual planning, reviews, and continuous improvement activities. Monitor program metrics, action items, risks, and remediation activities. Support governance forums and prepare reporting materials for leadership. Provide guidance and support to business stakeholders completing BCM activities.

Business Impact

Analysis (BIA) and Business Continuity Planning Lead the coordination, facilitation, and maintenance of enterprise Business Impact Assessments. Facilitate workshops with business stakeholders to identify critical services, recovery requirements, dependencies, and operational risks. Maintain enterprise Business Continuity Plans and supporting recovery documentation.

Cyber Incident

Recovery and Enterprise Recovery Planning Partner with Technology, Cybersecurity, Operations, HR, Finance, and Communications teams to align business recovery requirements with technical recovery capabilities.



Facilitate recovery planning sessions focused on significant technology and cyber disruption scenarios. Maintain recovery dependencies, recovery sequencing, and critical business recovery requirements.

Exercises, Testing, and Program Readiness Design, coordinate, and facilitate tabletop exercises, workshops, simulations, and recovery testing activities. Document observations, lessons learned, risks, and corrective actions resulting from exercises. Support annual exercising and testing programs across the organization Support Emergency Management Operations Centre (EMOC) readiness and preparedness activities.

Contribute to incident management planning, playbook development, and response procedures. Promote integration between Business Continuity, Crisis Management, Disaster Recovery, Cyber Incident Recovery, and Incident Management activities. Bachelor’s degree in business, Risk Management, Emergency Management, Information Technology, Public Administration, or a related discipline CBCP, CBCI, MBCI, MBCP, or equivalent industry certifications would be considered assets. 6-8+ years of Business Continuity, Operational Resilience, Crisis Management, Disaster Recovery, or related experience Experience integrating BCM and Cyber Incident Recovery planning activities Demonstrated experience conducting Business Impact Analyses and Business Continuity Planning activities.

Robust facilitation, communication, and stakeholder management skills.

Experience developing documentation, procedures, standards, and reporting materials. As the Business Continuity & Operational Resilience Lead, you’ll own and shape enterprise-wide continuity, cyber recovery, and crisis preparedness programs while partnering with senior leaders across the business. This is a high-impact, highly visible opportunity to influence strategy, lead cross-functional initiatives, and help ensure LifeLabs can effectively navigate and recover from operational and technology disruptions. 112,565 - $143,520 CAD annually (commensurate with experience). #

📌 Business Continuity & Operational Resilience Lead (Hybrid, Toronto, On Or Burnaby, Bc) (Winnipeg)
🏢 Lifelabs
📍 Winnipeg