Build scalable GTM-to-Delivery systems remotely from Greater Toronto, Montreal, or Ottawa as Cohere’s Business Systems Analyst.

The Delivery Operations Analyst turns nebulous operational needs into actionable workflows for Cohere’s Deal Desk process. You will identify manual inefficiencies, implement and test automations, monitor outcomes, and iterate across the workflow.

Accurate

Salesforce and Mission Control records will support delivery execution and coordinated customer handoffs.

Key Responsibilities

Identify repetitive work and automation opportunities across workflows

Design, implement, test, monitor, and improve automations

Maintain process documentation, workflows, and operational playbooks





Investigate data inconsistencies and drive corrective resolution

Support timely handoffs between GTM, Deal Desk, and EPM

Requirements

Two to four years in analysis, operations, or coordination

Strong automation skills and experience with multiple AI tools

Process-oriented approach to systematizing actionable work

Solid written and verbal communication skills

Ability to manage processes involving multiple stakeholders

Use systems thinking, AI-enabled automation, and process improvement to strengthen Cohere’s enterprise delivery operations.

📌 Business Systems Analyst GTM Delivery (Montreal)
🏢 Cohere
📍 Montreal