As we continue to grow, we want to make sure our processes help our people move quickly, make good decisions, and deliver great outcomes for our customers. We're looking for a Business Transformation Specialist to join us on a fixed term 6-month contract and help rethink how work gets done across our business. You'll partner directly with senior leaders and cross‑functional teams to understand how work happens today, identify what's getting in the way, and design simpler, more effective ways of operating.

You'll bring a strong foundation in Lean or Six Sigma, alongside a practical understanding of how AI, automation, and technology can improve business workflows. More importantly, you'll know how to turn ideas into action, build momentum, and help teams sustain improvements after your engagement ends. We're not looking for someone to spend months building a transformation strategy or producing presentations.

We want someone who can get close to the work, make meaningful improvements, and help our people build the skills to keep getting better.About Resolver Resolver is a high‑growth SaaS company whose intuitive, no‑code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. As a business within Kroll, we offer an innovative, non‑hierarchical work environment blended with the stability and financial security of an enterprise.

Partner with senior leaders and cross‑functional stakeholders to identify and prioritize business processes with the greatest opportunity for improvement. Establish practical performance baselines to understand where time, effort, quality,



or experience can be improved. Apply a structured problem‑solving techniques (ex.

Work with stakeholders to prioritize opportunities based on business impact, effort, feasibility, and speed to value. Partner with business and technical stakeholders to assess feasibility, value, dependencies, and potential risks. Help distinguish meaningful technology opportunities from solutions that introduce unnecessary complexity.

Identify opportunities for small‑scale experimentation and practical testing before broader implementation. Move quickly from discovery into action, helping teams test, implement, and refine process improvements. Establish clear accountability, success measures, and implementation plans for prioritized initiatives.

Build a Culture of Continuous Improvement Coach team members and leaders on practical methods for process mapping, root cause analysis, problem‑solving, and improvement prioritization. Help establish clear process ownership and practical ways to measure and sustain improvements. Transfer knowledge and ownership to internal stakeholders so progress continues beyond the contract.

Significant experience leading business process improvement, operational excellence, or business transformation initiatives, ideally in a consulting or cross‑functional business environment.

Certification is an asset, but hands‑on experience matters more.



A track record of taking improvement initiatives from initial discovery through implementation, rather than stopping at recommendations. Strong process mapping, workflow design, root cause analysis, and facilitation skills.

Practical knowledge of AI, automation, and digital tools, including the ability to identify relevant use cases and collaborate with technical partners to assess feasibility. Confidence working directly with senior leaders, including executives, and the ability to influence decisions without formal authority. A coaching mindset and genuine interest in helping others develop their own problem‑solving and continuous improvement capabilities.

Comfort working in a growing organization where processes, systems, and ways of working may be at different stages of maturity.

Bonus Points If You Have

Experience in a SaaS, technology, or other high‑growth business. Worked in both management consulting and internal transformation or operational improvement roles. Led improvements involving workflow automation, intelligent automation, or AI‑enabled business processes.

Experience scaling business processes without introducing unnecessary bureaucracy.

Health and Wellness Benefits: 100% paid by us for health and dental from day one.

Career development: we have an external learning budget to help you grow and develop. we also have e‑learningto meet the needs of our remote team.

We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We know how important it is to have a good boss, so we invest in their development.

Vacation: it's open, which means we don't worry about an accrual clock.Resolver is committed to providing accommodations for all persons with disabilities.

📌 Business Transformation Specialist (6-Month Contract) (Toronto)
🏢 Resolver, a Kroll Business
📍 Toronto