We're Hiring: Case Aide

Position: Case Aide

Program/Department: Department of Family Services

Location: Fredericton

Employment Type: Full-time

Make a Difference in the Lives of Families and Children!

Are you passionate about supporting families, empowering caregivers, and helping children and youth thrive? We are seeking a compassionate, dedicated, and adaptable Case Aide to join our team.

The Case Aide plays an important role in supporting families, caregivers, and children/youth by assisting with the implementation and ongoing monitoring of individualized service plans. Through hands-on support, guidance, training, and encouragement, the successful candidate will help strengthen parenting skills, promote positive family relationships, and support the well-being of children and youth.

Working collaboratively with community agencies, service providers, and other professionals, the Case Aide will help ensure families have access to the resources and supports they need.

Key Responsibilities

- Support the implementation and ongoing monitoring of individualized service plans for families, caregivers, and children/youth.
- Provide guidance, training, skill development, and emotional support to parents and caregivers.
- Promote positive family relationships, healthy parenting practices, and supportive home environments.
- Observe and assess family dynamics and potential risk factors within the home environment.
- Complete follow-up activities and take appropriate action to address identified concerns.
- Respond to and provide support during crisis situations when required.
- Collaborate with community agencies, professionals,



and service providers to coordinate comprehensive supports and resources.
- Maintain appropriate documentation and communicate relevant observations and updates to the team.
- Perform other related duties as required to support program operations and service delivery.

Essential Qualifications The successful candidate must possess:

- High school graduation supplemented by completion of a Human Service Counsellor or Practitioner Program, Social Services Community Work Program, or a Bachelor of Arts degree in a social science discipline such as Psychology, Criminology, or Sociology.
- Strong written and spoken English communication skills.
- A minimum of one year of experience working with vulnerable populations.
- Current First Aid and CPR certification.
- A recent Criminal Record Check, Vulnerable Sector Check, and SD Record Check (under the Family Services Act), all completed prior to commencing employment.

Asset Qualifications The following qualifications and experience would be considered an asset:

- Crisis Intervention Training.
- Previous experience working within Child Protection services.

Required Competencies The ideal candidate will demonstrate the following competencies:

- Client Service Orientation: Demonstrates a commitment to providing respectful, responsive,



and supportive services to families and individuals.
- Effective Interactive Communication: Communicates clearly and professionally while building positive relationships with clients, colleagues, and community partners.
- Flexibility: Adapts to changing priorities, family needs, and unexpected situations.
- Teamwork and Cooperation: Works collaboratively with colleagues, community agencies, and other professionals to achieve positive outcomes.
- Technology Skills: Demonstrates the ability to use office technology, software, and applications effectively.
- Planning and Organizing: Effectively prioritizes responsibilities, manages time, and coordinates activities.
- Written Communication: Prepares clear, accurate, and professional documentation and reports.

Join Our Team! If you are a compassionate and motivated individual who is committed to strengthening families and supporting the well-being of children and youth, we encourage you to apply.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract

Pay: $26.51-$28.97 per hour

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Application question(s):
- Do you possess your own vehicle to use for work related travel?

Education:
- DCS / DEC (required)

Licence/Certification:
- class 5 driver's license (required)
- First Aid Certification (required)

Willingness to travel:
- 50% (required)

Work Location: In person

📌 Case Aide (Fredericton)
🏢 Capital Family Services
📍 Fredericton